KSD - Kanban System Design

<div style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; text-align: center;"><font face="Arial" style="background-color: transparent !important; letter-spacing: 0px;"><b style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important; font-size: 18px;">KSD® - Kanban System Design - KMP I - Treinamento Oficial</span></b></font><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important; letter-spacing: 0px; font-family: Arial; font-size: 18px;"><b style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">&nbsp;</b></span></div><div style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important; text-align: center;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important; letter-spacing: 0px;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important; font-family: Arial; font-size: 11px; letter-spacing: 0px;"><b style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">&nbsp;</b></span></span><font face="Arial" style="background-color: transparent !important; letter-spacing: 0px;"><b style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important; font-size: 18px;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important; font-size: 11px;">100% Online -&nbsp;</span><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important; font-size: 11px;">&nbsp;Aulas ao vivo via ZOOM</span></span></b></font></span></div><div style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important; text-align: center;">&nbsp;</div><div style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important; text-align: center;"><b style="color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">&nbsp;<span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Neste curso você vai aprender:</span></b></div><ul open="" style="border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; list-style-position: inside;"><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Como atuar em momentos de gargalo;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Ter uma abordagem de implementação sem atrapalhar como as pessoas trabalham;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Evoluir na abordagem com base em evidências para propor melhorias graduais com menos stress;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Melhorar os alinhamentos das atividades mapeadas no fluxo;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Fazer a gestão do fluxo para atuar em demandas urgentes, data fixa e atuar em evitar desperdícios;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Didática através de prática para entender os conceitos e a aplicabilidade deles.</span></li></ul><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;">&nbsp;</div><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;"><b style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">&nbsp;&nbsp;&nbsp;&nbsp;<span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Conteúdos abordados:</span></b></div><ul open="" style="border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; list-style-position: inside;"><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Entender os princípios e as práticas do Método Kanban</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Mapeamento do fluxo de atividades das equipes para descobrir onde estão os problemas para atuar com eficácia;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Aprender a mapear o fluxo de trabalho para evolução e organização das atividades da equipe ou entre equipes;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Visualizar diferentes tipos de demanda e saber como atuar e dimensionar;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Evitar trabalhos incompletos e multitarefas.</span></li></ul><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;">&nbsp;</div><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;">&nbsp;&nbsp;&nbsp;<b style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">&nbsp;<span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">STATIK (Abordagem de Pensamento Sistêmico para Introduzir Kanban):</span></b></div><ul open="" style="border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; list-style-position: inside;"><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Os 8 passos para começar com Kanban (6 cobertos por este treinamento);</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Mapeando insatisfações internas e externas</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Modelando o Workflow;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Definindo tipos de demandas e Classes de Serviços;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Desenhando o Sistema Kanban.</span></li></ul><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;">&nbsp;</div><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;">&nbsp;&nbsp;&nbsp;&nbsp;<span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><b style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Ciclos de Feedback e Cadências do Serviço;</b></span></div><ul open="" style="border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; list-style-position: inside;"><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Reestabelecimento das demandas (Replenishment);</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Estabelecendo um alinhamento diário através da "Kanban Meeting";</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Acordando como serão entregues as demandas através da "Delivery Planning Meeting";</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Introdução às cadências de escala: Operations Review, Risk Review, Strategy Review, Service Delivery Review.</span></li></ul><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;">&nbsp;</div><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">&nbsp;<span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Princípios e Práticas do Kanban:</span></b></div><ul open="" style="border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; list-style-position: inside;"><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Comece com o que você já faz hoje;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Concorde em buscar uma abordagem evolucionária para a mudança;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Encoraje atos de liderança em todos os níveis organizacionais;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Visualize;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Limite o Trabalho em Progresso;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Meça e Gerencie o Fluxo;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Torne as Políticas Explicitas;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Implemente os Ciclos de Feedback;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Melhore colaborativamente, evolua experimentalmente (usando modelos e o método científico).</span></li></ul><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;">&nbsp;</div><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;">&nbsp;&nbsp;<b style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">&nbsp;&nbsp;<span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Métricas de Saúde do Fluxo:</span></b></div><ul open="" style="border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; list-style-position: inside;"><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">A Eficiência do Fluxo;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Lead Time Control Chart e Histograma;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Throughput;</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">O Cumulative Flow Diagram.</span></li></ul><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;">&nbsp;</div><div open="" style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px;"><b style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">&nbsp;&nbsp;&nbsp;&nbsp;<span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Simulação - Game Kanban</span></b></div><ul open="" style="border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: rgb(245, 247, 248); color: rgb(25, 31, 40); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; list-style-position: inside;"><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">Neste jogo , os alunos atuarão como gestores de um sistema de trabalho, liderando um time que está iniciando com Kanban.</span></li><li style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;"><span style="margin: 0px; padding: 0px; border: 0px; box-sizing: border-box; scroll-behavior: smooth; background-color: transparent !important;">É um jogo onde os alunos aprendem na prática sobre como decisões de gestão impactam o fluxo de trabalho, ensinando como métricas e variabilidade, podem ser usadas para obter previsibilidade com Kanban.</span></li></ul>