Kanban Systems Improvement® (KSI)

<div><p>The&nbsp;<strong>Kanban Systems Improvement</strong><span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;(KSI) course&nbsp;<span style="color: rgb(36, 36, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif;">gives you the knowledge and tools to&nbsp;optimize business services for flow and performance, deliver on promises to customers and stakeholders, build a resilient organization that embraces improvement,&nbsp;and enhance your skills as a Kanban professional</span>.</p><p>This 2-day&nbsp;course, also known as Kanban Management Professional Part 2, is the second of two courses towards the coveted&nbsp;Kanban Management Professional<span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;(KMP)&nbsp;credential.</p><p>By completing both the&nbsp;<a href="https://kanban.university/kanban-development-path/ksd/" rel="noreferrer noopener" target="_blank" title="https://kanban.university/kanban-development-path/ksd/">Kanban System Design</a><span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;(KSD)&nbsp;and&nbsp;<a href="https://kanban.university/kanban-development-path/ksi/" rel="noreferrer noopener" target="_blank" title="https://kanban.university/kanban-development-path/ksi/">Kanban Systems Improvement</a><span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;(KSI) courses, participants will achieve the Kanban Management Professional (KMP) designation with&nbsp;<a href="https://kanban.university/" rel="noreferrer noopener" target="_blank" title="https://kanban.university/">Kanban University</a><span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span></p><div class="wpb_column vc_column_container vc_col-sm-9"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="wpb_text_column wpb_content_element "><div class="wpb_wrapper"><div><u>Some noteworthy things about our classes</u>:</div><ul><li>They consist of highly interactive simulations and exercises.</li><li>We have taught over 2000 people in over 250 classes globally.</li><li>We offer a&nbsp;<a href="https://berteig.com/kanban-training/team-kanban-practitioner/#money-back-policy" target="_blank">100% money-back guarantee</a>.</li></ul><div>&nbsp;</div><div>&nbsp;</div><h3>Attendees Will Receive</h3></div></div></div></div></div></div><ul><li style="padding-right: 1em;">16 PDUs | 16 SEUs</li><li style="padding-right: 1em;">Internationally Recognized Kanban University<span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;KSI certificate.</li><li style="padding-right: 1em;">Internationally Recognized Kanban University<span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;KMP Credential (if KSD has been completed).</li><li style="padding-right: 1em;">Profile listing on the Kanban University alumni page with credentials.</li><li style="padding-right: 1em;">Delivery facilitated by an Accredited Kanban Trainer (AKT) and Registered Education Provider (REP) with Kanban University<span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;&amp; other certification agencies.</li></ul><p>&nbsp;</p><h3>Your Accredited Kanban Trainer</h3><p><img alt="Jerry's' Portrait" src="https://www.berteig.com/wp-content/uploads/2018/02/Jerry-Doucett.jpg" style="height: 93px; border-radius: 0px 25px 25px; border-width: 1px; border-style: solid; float: left; width: 75px; margin: 3px 5px; border-color: rgb(153, 153, 153) !important; border-image: initial !important;"></p><p><strong>Jerry Doucett, AKT, KMP, REP, CSP, RST, ICAI, PMP, ADKAR</strong></p><p><span style="text-align: justify;">For over 30 years Jerry has proudly served on numerous enterprise transformations by focusing support on four key success pillars: cultivating in-house expertise on Lean and Agile practices, defining enterprise transformation strategies, building and delivering coaching and training programs, and developing effective relationships between business and IT.&nbsp;&nbsp;<a href="https://www.linkedin.com/in/jerrydoucett/" target="_blank">Take a moment to read about Jerry's extensive experience on his public LinkedIn Profile</a>.</span></p><p><span style="text-align: justify;">Over the past decade Jerry has delivered hundreds of public and private training and learning events to over 2000 people in over a dozen countries. His attention to detail is outpaced only by his willingness to constantly evolve his learning events based on customer feedback in his passion for making learning an amazing experience.</span></p><h3>&nbsp;</h3><h3>Target Audience for KSI</h3><p>This&nbsp;course is strongly recommended for:&nbsp;</p><ul><li>Team Leads and Managers&nbsp;who are responsible for creating a high-performance work environment,&nbsp;</li><li>Leaders and Managers&nbsp;who want to transform their&nbsp;organizations,</li><li>Project Managers&nbsp;and Scrum Master who want to evolve Agility at their organization.</li></ul><div>&nbsp;</div><div>The&nbsp;Kanban Systems Improvement®&nbsp;class is for those who take responsibility for improving Business Agility, or the delivery of products and services to customers of their professional service business.</div><div>&nbsp;</div><div>It is also for people who are currently using a Kanban system, have prior experience with Kanban, or are currently in the KMP training series.</div><div>&nbsp;</div><div>It is particularly good:&nbsp;</div><div>&nbsp;</div><ul><li>If you have experience applying the Kanban method in your organization.</li><li>If you&nbsp;want to keep momentum going by expanding on the initial improvements realized from the&nbsp;Kanban System Design® (KSD)&nbsp;class.</li><li>If you want to provide better products and services that lead to higher customer satisfaction and business performance.</li><li>If you want to design, build, and manage a more streamlined system of delivery.</li><li>If you want to provide your teams, business partners, and organization with smoother, more predictable work and flow.</li><li>If you want to grow a continuous learning organization that has an ecosystem of interdependent services.</li></ul><p>&nbsp;</p><h3>Learning Outcomes</h3><p>By successfully completing the&nbsp;Kanban Systems Improvement<span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;course, you will be able to:</p><ul><li>Have a deeper understanding of Kanban practices to sustain evolutionary improvements.</li><li>Employ ‘pull systems’ at enterprise scale and learn how to implement Kanban Cadences for improved organizational feedback-loop mechanisms.</li><li>Design and implement a robust Kanban system for your service and teams.</li><li>Use the Kanban Method to improve the performance of your service to deliver work.</li><li>Manage shifting priorities, interruptions, dates, and other types of work.</li></ul><p style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box; color: rgb(36, 36, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif;">&nbsp;</p><h3>Agenda</h3><div><h1 style="font-size: 1.8rem;">Day 1</h1><h1 style="font-size: 14px;"><em>Theme: Kanban For the Enterprise</em></h1><p>Part 1 –&nbsp;<strong>Kanban Patterns</strong></p><div><ul><li>Resistance to Change</li><li>Kanban and Organizational Maturity</li><li>&nbsp;</li></ul></div></div><div><p>Part 2 –&nbsp;<strong>Evolutionary Change</strong></p><div><ul></ul></div><ul><li>Case Study: Kanbanizing a System</li><li>&nbsp;</li></ul></div><div><p>Part 3 –&nbsp;<strong>Kanban for the Enterprise</strong></p><div><ul><li>Change Management</li><li>Core Kanban Practices</li><li>Service Delivery Mindset</li><li>Seeing Services</li><li>Scaling Across the Organization<ul><li>Upstream Kanban</li><li>Delivery Kanban</li><li>Emergent Roles</li></ul></li></ul></div></div><div><div>&nbsp;</div><h1 style="font-size: 1.8rem;">Day 2</h1><h1 style="font-size: 14px;"><em>Theme: Evolutionary Organizational Improvement</em></h1><p>Part 4 –&nbsp;<strong>Feedback Loops&nbsp;</strong></p><div><ul></ul></div><ul><li>Service Delivery Set<ul><li>Replenishment</li><li>Daily Kanban</li><li>Delivery Planning</li><li>Service Delivery Review</li></ul></li><li>Enterprise Improvement Set<ul><li>Operations Review</li><li>Risk Review</li><li>Strategy Review</li></ul></li></ul><div>&nbsp;</div><div>Part 5 –&nbsp;<strong>Strategies for Improvement&nbsp;</strong></div></div><div><div><ul></ul></div><ul><li>&nbsp;</li><li>Lead Time</li><li>Avoiding and Removing Delays</li><li>Variability</li><li>Managing Bottlenecks</li><li>Economic Costs</li></ul></div><div><div>&nbsp;</div><div>Part 6 –&nbsp;<strong>Evolutionary Change&nbsp;</strong></div><div><div><ul></ul></div><ul><li>&nbsp;</li><li>The Leader's Role</li><li>Empiricism</li><li>Continuous Improvement</li><li>Building a Resilient System</li></ul></div></div><p style="margin-bottom: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; box-sizing: border-box; padding: 0px; border: 0px; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">&nbsp;</p><p style="margin-bottom: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; box-sizing: border-box; padding: 0px; border: 0px; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">Note that the entire class consists largely of interactive group exercises and games.</p><p style="margin-bottom: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; box-sizing: border-box; padding: 0px; border: 0px; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">&nbsp;</p><h3>Prerequisites</h3><div>Attendees are expected to have read either of the following books prior to attending:&nbsp;</div><div><ul itemprop="copy-paste-block"><li>"Kanban: Successful Evolutionary Change For Your Technology Business" by David J Anderson</li><li>"Kanban From the Inside" by Mike Burrows.</li></ul></div><div>&nbsp;</div><div>Successful completion of the Kanban System Design (KSD) class is recommended. followed by&nbsp;a gap of several months between classes to allow the learning to be applied (preferred).&nbsp; Prior experience on an Agile team would be beneficial.</div><div>&nbsp;</div><div>Here are some other recommended learning suggestions for before the class:</div><ul itemprop="copy-paste-block"><li>"The Agile Manifesto" -&nbsp;<a href="https://www.agilemanifesto.org/" rel="noreferrer noopener" target="_blank" title="https://www.agilemanifesto.org/">www.agilemanifesto.org</a></li><li>"Essential Kanban Condensed" by David J Anderson and Andy Carmichael -&nbsp;<a href="https://kanbanbooks.com/" rel="noreferrer noopener" target="_blank" title="https://kanbanbooks.com/">https://kanbanbooks.com/</a></li><li>"The Official Guide to the Kanban Method" by Kanban University -&nbsp;<a href="https://resources.kanban.university/kanban-guide/" rel="noreferrer noopener" target="_blank" title="https://resources.kanban.university/kanban-guide/">https://resources.kanban.university/kanban-guide/</a></li></ul>