Kanban System Design® (KSD)

<div><p>The&nbsp;<strong>Kanban System Design</strong><span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;(KSD) course gives you the knowledge and tools to design and improve knowledge workflow systems, improve productivity, and gain the foundations to be an effective Kanban professional.</p><p>This 2-day&nbsp;course, also known as Kanban Management Professional Part 1, is the first of two courses towards the coveted&nbsp;Kanban Management Professional<span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;(KMP)&nbsp;credential.</p><p>By completing both the&nbsp;<a href="https://kanban.university/kanban-development-path/ksd/" rel="noreferrer noopener" target="_blank" title="https://kanban.university/kanban-development-path/ksd/">Kanban System Design</a><span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;(KSD)&nbsp;and&nbsp;<a href="https://kanban.university/kanban-development-path/ksi/" rel="noreferrer noopener" target="_blank" title="https://kanban.university/kanban-development-path/ksi/">Kanban Systems Improvement</a><span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;(KSI) courses, participants will achieve the Kanban Management Professional (KMP) designation with&nbsp;<a href="https://kanban.university/" rel="noreferrer noopener" target="_blank" title="https://kanban.university/">Kanban University</a><span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span></p><div class="wpb_column vc_column_container vc_col-sm-9"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="wpb_text_column wpb_content_element "><div class="wpb_wrapper"><div><u>Some noteworthy things about our classes</u>:</div><ul><li>They consist of highly interactive simulations and exercises.</li><li>We have taught over 2000 people in over 250 classes globally.</li><li>We offer a&nbsp;<a href="https://berteig.com/kanban-training/team-kanban-practitioner/#money-back-policy" target="_blank">100% money-back guarantee</a>.</li></ul><div>&nbsp;</div><div>&nbsp;</div><h3>Attendees Will Receive</h3></div></div></div></div></div></div><ul><li style="padding-right: 1em;">16 PDUs | 16 SEUs</li><li style="padding-right: 1em;">Internationally Recognized Kanban University<span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;KSD certificate.</li><li style="padding-right: 1em;">Profile listing on the Kanban University alumni page with credentials.</li><li style="padding-right: 1em;">Delivery facilitated by an Accredited Kanban Trainer (AKT) and Registered Education Provider (REP) with Kanban University<span style="font-size: 10.5px; line-height: 0; position: relative; vertical-align: baseline; top: -0.5em;">®</span>&nbsp;&amp; other certification agencies.</li></ul><p style="padding-right: 1em;">&nbsp;</p><h3>Your Accredited Kanban Trainer</h3><p><img alt="Jerry's' Portrait" src="https://www.berteig.com/wp-content/uploads/2018/02/Jerry-Doucett.jpg" style="height: 93px; border-radius: 0px 25px 25px; border-width: 1px; border-style: solid; float: left; width: 75px; margin: 3px 5px; border-color: rgb(153, 153, 153) !important; border-image: initial !important;"></p><p><strong>Jerry Doucett, AKT, KMP, REP, CSP, RST, ICAI, PMP, ADKAR</strong></p><p><span style="text-align: justify;">For over 30 years Jerry has proudly served on numerous enterprise transformations by focusing support on four key success pillars: cultivating in-house expertise on Lean and Agile practices, defining enterprise transformation strategies, building and delivering coaching and training programs, and developing effective relationships between business and IT.&nbsp;&nbsp;<a href="https://www.linkedin.com/in/jerrydoucett/" target="_blank">Take a moment to read about Jerry's extensive experience on his public LinkedIn Profile</a>.</span></p><p><span style="text-align: justify;">Over the past decade Jerry has delivered hundreds of public and private training and learning events to over 2000 people in over a dozen countries. His attention to detail is outpaced only by his willingness to constantly evolve his learning events based on customer feedback in his passion for making learning an amazing experience.</span></p><p>&nbsp;</p><h3>Target Audience for KSD</h3><p style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box; color: rgb(36, 36, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">This course is for those who take responsibility for improving delivery of products and services to customers of their professional service business.&nbsp;&nbsp;</span>It&nbsp;is strongly recommended for Team Leads and Managers who are responsible for creating a high performance work environment, Managers who want to transform their delivery systems, Scrum Masters and Project Managers who need to know how to&nbsp;improve the systems their&nbsp;Agile and Scrum teams work within.</p><ul style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box; color: rgb(36, 36, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><p style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box;">If you have been using Agile techniques or Scrum for years, this course is a valuable supplement that addresses many common challenges you are likely experiencing.</p></li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><p style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box;">If you are considering or currently using Kanban, this is a great opportunity to learn about the core practices of Kanban, how Kanban can help your team work better together, and how to increase predictability for your team and organization by designing and managing&nbsp;a system of effective work management.</p></li></ul><p>&nbsp;</p><h3>Learning Outcomes</h3><p style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box; color: rgb(36, 36, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif;">By successfully completing the&nbsp;Kanban System Design®&nbsp;I course, you will be able to:</p><ul style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box; color: rgb(36, 36, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Design an effective Kanban system and initiate change with Kanban.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Understand the basic concepts of flow, pull, and collaborative improvement.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Work with shifting priorities.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Deal with interrupt work and multi-tasking.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Focus on what matters most&nbsp;and manage priorities including time-sensitive or fixed-date deliverables.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Avoid having work pile up in one place (or time) while there is a lack of work in another place.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Design a system to better manage unpredictable and cyclical requests for service and delivery</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Create flow in the work, the information to perform the work, and the teams that do the work.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Boost your Agile team performance.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Improve the lives of your team members.</li></ul><p>&nbsp;</p><h3>Agenda</h3><ul><li style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-stretch: inherit; line-height: inherit; vertical-align: baseline; text-align: left;"><h1 style="font-size: 1.8rem; margin-top: 0.3rem; margin-bottom: 0.3rem; -webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif; font-weight: 300; line-height: 1.33333; color: rgb(36, 36, 36);">Day 1</h1><h1 style="font-size: 14px; margin-top: 0.3rem; margin-bottom: 0.3rem; -webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif; font-weight: 300; line-height: 1.33333; color: rgb(36, 36, 36);"><em style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Theme: Understanding Kanban</em></h1><p style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box; color: rgb(36, 36, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif;">Part 1 –&nbsp;<span style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-weight: 700;">Kanban Fundamentals</span></span></span></p><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box; color: rgb(36, 36, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif;"><ul style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">What is Kanban</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Service Delivery Mindset</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">The Kanban Agendas</li></ul><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Part 2 –&nbsp;<span style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-weight: 700;">A Kanban Simulation</span></span></span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">&nbsp;</div><p style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box;">Part 3 –&nbsp;<span style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-weight: 700;">Core Elements of Kanban</span></span></span></p></div><ul style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Change Management Principles</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Service Delivery Principles</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Kanban Core Practices</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Metrics</li></ul><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">&nbsp;</div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><h1 style="font-size: 1.8rem; margin-top: 0.3rem; margin-bottom: 0.3rem; -webkit-font-smoothing: antialiased; box-sizing: border-box; font-family: inherit; font-weight: 300; line-height: 1.33333; color: inherit;">Day 2</h1><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><em style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Theme: Implementing Kanban</em></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Part 4 –&nbsp;<span style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-weight: 700;">Kanban in Action</span></span></span></div><ul style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Case Study: The Systems Thinking Approach to Implementing Kanban (STATIK)</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Hands-On Application: Introducing Kanban to Your Work Environment</li></ul></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><p style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box;">Part 5 –&nbsp;<span style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box; font-weight: 700;">Practicing the Craft</span></span></span></p><ul style="margin-bottom: 10px; -webkit-font-smoothing: antialiased; box-sizing: border-box;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Examples of Kanban in Use</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box;">Hands-On Application: Building Your Kanban System</li></ul></div></div></li></ul><p style="margin-bottom: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; box-sizing: border-box; padding: 0px; border: 0px; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">&nbsp;</p><p style="margin-bottom: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; box-sizing: border-box; padding: 0px; border: 0px; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">Note that the entire class consists largely of interactive group exercises and games.</p><p style="margin-bottom: 0px; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; box-sizing: border-box; padding: 0px; border: 0px; font-stretch: inherit; line-height: inherit; vertical-align: baseline;">&nbsp;</p><h3>Prerequisites</h3><div>Attendees are expected to have read either of the following books prior to attending:&nbsp;</div><div><ul itemprop="copy-paste-block"><li>"Kanban: Successful Evolutionary Change For Your Technology Business" by David J Anderson</li><li>"Kanban From the Inside" by Mike Burrows.</li></ul></div><div>&nbsp;</div><div>No formal training or experience prerequisites required, however prior experience on an Agile team would be beneficial.</div><div>&nbsp;</div><div>Here are some other recommended learning suggestions for before the class:</div><ul itemprop="copy-paste-block"><li>"The Agile Manifesto" -&nbsp;<a href="https://www.agilemanifesto.org/" rel="noreferrer noopener" target="_blank" title="https://www.agilemanifesto.org/">www.agilemanifesto.org</a></li><li>"Essential Kanban Condensed" by David J Anderson and Andy Carmichael -&nbsp;<a href="https://kanbanbooks.com/" rel="noreferrer noopener" target="_blank" title="https://kanbanbooks.com/">https://kanbanbooks.com/</a></li><li>"The Official Guide to the Kanban Method" by Kanban University -&nbsp;<a href="https://resources.kanban.university/kanban-guide/" rel="noreferrer noopener" target="_blank" title="https://resources.kanban.university/kanban-guide/">https://resources.kanban.university/kanban-guide/</a></li></ul>