Enterprise Services Planning

<h3>Enterprise Services Planning</h3><h3>Vienna, Austria</h3><h3>November 14 - 18, 2016</h3><p><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;"><span style="line-height: 20.7999992370605px;">Over the past 10 years, Kanban has driven significant gains in on-time delivery of professional services&nbsp;</span><span style="line-height: 20.7999992370605px;">work. Organizations using Kanban have achieved results such as a 400% increase in delivery rate, and&nbsp;</span><span style="line-height: 20.7999992370605px;">50% to 90% drops in lead time</span></span></span></p><div><div><p><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">The time has come to manage portfolios, strategy, and daily activities in alignment with this improved&nbsp;<span style="line-height: 20.7999992370605px;">delivery capability. Your business is an ecosystem of interdependent services, each of which can be&nbsp;improved. Your organization can reach a new level of coordination and agility to respond rapidly to&nbsp;changing market conditions.&nbsp;</span></span></span></p></div></div><div><p><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;"><strong>The Enterprise Services Planning (ESP) management training</strong> program uses Kanban and a full range&nbsp;<span style="line-height: 20.7999992370605px;">of complementary techniques to foster a more predictable and fit-for-purpose organization. &nbsp;</span></span></span></p></div><div><div><p><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">Master the highly challenging environment of professional services work by learning:&nbsp;</span></span></p><ul><li><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">how to select work items,</span></span></li><li><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">when to schedule them,&nbsp;</span></span></li><li><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">in which order to sequence them,&nbsp;</span></span></li><li><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">when there is capacity to take on more work,</span></span></li><li><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">how to manage dependencies,&nbsp;</span></span></li><li><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">how to plan, track, and evaluate results</span></span></li><li><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">how and when to improve</span></span></li></ul></div><div><div id="cke_pastebin"><p><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">The 5-day program is recommended for managers at all levels in order to create optimal coordination&nbsp;<span style="line-height: 20.7999992370605px;">throughout the organization.</span></span></span></p></div><div><hr></div><h4><span style="font-size: 1.17em; line-height: 1.5;">Trainers</span></h4><div><p style="line-height: 20.8px;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;"><strong>David Anderson</strong> is a thought leader in managing effective teams. He leads a consulting, training and publishing and event planning business dedicated to developing, promoting and implementing sustainable evolutionary approaches for management of knowledge workers. He has 30+ years experience in the high technology industry starting with computer games in the early 1980’s. He has led software teams delivering superior productivity and quality using innovative agile methods at large companies such as Sprint and Motorola. David is the pioneer of the Kanban Method, an approach to evolutionary to improvement, and Enterprise Services Planning, a system of management for modern businesses operating in complex environments.</span></span></p><p style="line-height: 20.8px;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">David is the author of three books,&nbsp;<em>Kanban – Successful Evolutionary Change for your Technology Business</em>;&nbsp;<em>Lessons in Agile Management: On the Road to Kanban</em>, and&nbsp;<em>Agile Management for Software Engineering – Applying the Theory of Constraints for Business Results</em>.</span></span></p><p style="line-height: 20.8px;"><strong style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: 20.8px;">Mike Leber</strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12px; line-height: 20.8px;"> works as a Management Consultant, Lean &amp; Agile as well as business coach with Agile Experts e.U. Having more than 25 years experience as a manager, IT consultant and coach with large international groups as well as with smaller teams and mature startups, Mike is well prepared to enrich his classes with hands-on advise and rich learning stories. Mike is an Accredited Kanban Trainer (AKT) of LeanKanban University and also a Scrum Trainer, Management 3.0 and Lean Change Facilitator. Mikes passion is with topics such as leadership, innovation, design thinking and new ways for change management and the growth of highly adaptive “Learning Organizations”. His experience applying Lean and Agile with large IT and industrial organizations since many years feeds a deep learning experience. This is extended with a growing record from work with creative agencies, non-IT departments and diverse industries. In addition Mike is a recognized speaker at international conferences on Lean &amp; Agile.</span></p><hr><h4><span style="font-size: 1.17em; line-height: 20.8px;">Pre-requisites</span></h4><div><p><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">Module 1 requires no prior knowledge of Kanban. Experience using Kanban and training in a Lean Kanban&nbsp;<span style="line-height: 20.7999992370605px;">University Foundation I &amp; II kanban classes are recommended for modules 1 and 2. Module 3.1 &amp; 3.2 require&nbsp;</span><span style="line-height: 20.7999992370605px;">only informational level understanding of Kanban applied to professional services. For attendees lacking that&nbsp;</span><span style="line-height: 20.7999992370605px;">knowledge, Module 1 includes a foundation level review of Kanban systems.</span></span></span></p><hr></div><p><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">Please note that there is a class limit of 24 students. Also note that in order to make the course economically viable we need a minimum of 5 students. Please email <a href="mailto:sales@leankanban.com">sales@leankanban.com</a>&nbsp;if you would like more information about the course or about registration.</span></span></p><h4><span style="font-family:arial,helvetica,sans-serif;"><span style="font-size:12px;"><strong>Cancellation Policy</strong></span></span></h4><p><span style="font-family:arial,helvetica,sans-serif;"><span style="font-size:12px;">Substitutions are accepted at any time. Cancellations must be notified by email and refunds will be provided according to the following:<br>More than 10 days prior = 80% of course fee<br>5 to 10 days prior = 50% of course fee<br>Less than 5 days = no refund provided<br>DJAA reserves the right to postpone or cancel this event if there are insufficient registrations or if presenters are unable to attend due to illness. If necessary, you will be notified no later than 7 days prior to the event and all registration payments will be refunded promptly. If circumstances require, presenters may be substituted for alternative qualified presenters with equivalent experience. &nbsp;</span></span></p><p><span style="font-size:12px;">Please be advised that events can be subject to changes in date and/or venue due to acts out of our control such as bad weather, civil unrest, etc. It is recommended that you purchase changeable and refundable tickets. DJAA will not be responsible for incurred costs in the event that we need to make changes due to circumstances beyond our control.</span></p></div></div></div><p>&nbsp;</p>