KMP I: Kanban System Design

<p style="margin-bottom: 0px; padding: 0px 0px 8px; line-height: normal; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px;"><span style="font-weight: 700; line-height: 1.6em;"><span style="font-family: helvetica; font-size: medium;">Who Should Attend</span></span></p><p style="margin-bottom: 0px; padding: 0px 0px 8px; line-height: normal; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px;"><span style="line-height: 1.6em;">This class is for those who take responsibility for improving delivery of products and services to the customers of their technology and, speaking more broadly, professional service businesses.</span></p><p style="margin-bottom: 0px; padding: 0px 0px 8px; line-height: normal; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px;"><span style="line-height: 1.6em;">Your classmates may include first and second line managers, project managers, product managers, experienced individual contributors and technical experts, scrum masters, business unit leaders, C-level executives, their improvement coaches and consultants.</span></p><p style="margin-bottom: 0px; padding: 0px 0px 8px; line-height: normal; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px;"><span style="text-decoration: underline;"><span style="line-height: 1.6em;"><span style="font-weight: 700;">Special offer</span>: register&nbsp;<span style="font-weight: 700;">four</span>&nbsp;colleagues from the same company, bring the&nbsp;<span style="font-weight: 700;">fifth one for free</span>.</span></span></p><p style="margin-bottom: 0px; padding: 0px 0px 8px; line-height: normal; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px;"><span style="line-height: 1.6em;">If you have a group of 10 or more,&nbsp;<a href="http://www.leanatoz.com/contact/" rel="nofollow" style="color: rgb(15, 144, 186);">please contact us regarding a quote for a private class</a>.</span></p><p style="margin-bottom: 0px; padding: 0px 0px 8px; line-height: normal; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px;"><span style="font-weight: 700;"><span style="font-family: helvetica; font-size: medium;">What You'll Learn</span></span></p><ul style="color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px; line-height: 15.84px;"><li style="margin: 0px; padding: 0px;"><span style="font-size: 13px; line-height: 1.6em;">Understanding the Kanban method, principles and practices</span></li><li style="margin: 0px; padding: 0px;"><span style="font-size: 13px; line-height: 1.6em;">Apply systems thinking to design and introduce a unique Kanban system in your unique work environment</span></li><li style="margin: 0px; padding: 0px;"><span style="font-size: 13px; line-height: 1.6em;">Graduate from organizing your work with a team Kanban board to designing a Kanban system with the aims to improve customer-focused service delivery and to make a difference in your technology business</span></li></ul><div style="margin: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px; line-height: 15.84px;"><p style="margin-bottom: 0px; padding: 0px 0px 8px; line-height: normal;"><span style="font-weight: 700; font-size: 13px; line-height: 1.6em;"><span style="font-family: helvetica; font-size: medium;">Curriculum</span></span></p></div><div style="margin: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px; line-height: 15.84px;">&nbsp;</div><div style="margin: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px; line-height: 15.84px;"><span style="line-height: 20.8px; font-family: helvetica; font-size: small;">Day 1 - Overview</span></div><ul style="color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px; line-height: 15.84px;"><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small; line-height: 1.6em;">Kanban in action</span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small; line-height: 1.6em;">Key elements of a Kanban system: commitment points, work item types, classes of service, explicit policies, cadences</span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small; line-height: 1.6em;">Kanban system mechanics: pull, replenishment, delivery</span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small; line-height: 1.6em;">Key Kanban system indicators: lead time, cumulative-flow diagram</span></li></ul><div style="margin: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px; line-height: 15.84px;"><span style="font-family: helvetica; font-size: small;"><span style="line-height: 20.8px;">Day 2 - STATIK: the systems thinking approach to introducing Kanban</span></span></div><div style="margin: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px; line-height: 15.84px;"><ul><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small;"><span style="line-height: 20.8px;">Kanban case study</span></span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small;"><span style="line-height: 20.8px;">Creating context for change</span></span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small;"><span style="line-height: 20.8px;">Demand analysis</span></span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small;"><span style="line-height: 20.8px;">Workflow visualization</span></span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small;"><span style="line-height: 20.8px;">Discovering and designing classes of service</span></span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small;"><span style="line-height: 20.8px;">Replenishment and delivery cadences</span></span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small;"><span style="line-height: 20.8px;">Kanban system visualization</span></span></li></ul><p style="margin-bottom: 0px; padding: 0px 0px 8px; line-height: normal;"><span style="font-family: helvetica; font-size: medium; font-weight: 700; line-height: 1.6em;">Certification</span></p><div style="margin: 0px; padding: 0px;">&nbsp;</div><div style="margin: 0px; padding: 0px;"><p style="margin-bottom: 0px; padding: 0px 0px 8px; line-height: normal;">This training class is certified by Lean Kanban University as KMP I level training. Participants receive standard LKU certificates of class completion.</p><p style="margin-bottom: 0px; padding: 0px 0px 8px; line-height: normal;">LKU awards the Kanban Management Professional (KMP) credential to those successfully completed both this class <a href="https://sydney2016-ksdkmp.eventbrite.ca/">as well as the more advanced KMP II class</a>.</p></div><div style="margin: 0px; padding: 0px;"><span style="font-size: medium; font-family: helvetica;"><span style="font-weight: 700; line-height: 1.6em;">Advantages</span><span style="line-height: 1.6em;">&nbsp;</span></span></div></div><ul style="color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px; line-height: 15.84px;"><li style="margin: 0px; padding: 0px;"><div style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small;"><span style="line-height: 20.8px;">Lots of interactive group exercises, discussions and games. &nbsp;Lean Kanban training is not a lecture!</span></span></div></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small; line-height: 1.6em;">Lean Kanban University's certified training curriculum and teaching methods were created through collaboration of leading Kanban experts and validated in hundreds of training classes around the world.</span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small; line-height: 1.6em;">You get pragmatic, actionable guidance you can implement in your organization next week - because it doesn't require permission, a large budget or getting others to change</span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small; line-height: 1.6em;">You get a top North American trainer, who is a long-time user and coach of the method, respected in Kanban communities around the world, and knows the stuff.</span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small; line-height: 1.6em;">Private on-site and semi-private training classes are also available, upon request.<span style="line-height: 20.8px;">&nbsp;&nbsp;</span><a href="http://www.leanatoz.com/training-schedule/" rel="nofollow" style="color: rgb(15, 144, 186); line-height: 20.8px;">Check out the list of all our current public training offerings</a><span style="line-height: 20.8px;">.</span></span></li></ul><div style="margin: 0px; padding: 0px; color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px; line-height: 15.84px;"><span style="font-weight: 700; line-height: 1.6em;"><span style="font-family: helvetica; font-size: medium; line-height: 1.6em;">Policies</span></span><span style="line-height: 1.6em;">&nbsp;</span></div><ul style="color: rgb(102, 102, 102); font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 13.2px; letter-spacing: 0.5px; line-height: 15.84px;"><li style="margin: 0px; padding: 0px;"><span style="line-height: 1.6em; font-family: helvetica; font-size: small;">Attendee substitutions are allowed anytime until the start of the class</span></li><li style="margin: 0px; padding: 0px;"><span style="line-height: 1.6em; font-family: helvetica; font-size: small;">Refunds are provided as follows: 35 days or more, 100%; 15 days or more, 50%</span></li><li style="margin: 0px; padding: 0px;"><span style="font-family: helvetica; font-size: small; line-height: 1.6em;">The organizer reserves the right to cancel classes if registrations are insufficient</span></li></ul>