Kanban System Design (KSD) Jan 11-15, 2021 (Online)

<p>For managers, leaders, and change agents involved in the delivery of professional services, the Kanban System Design (KSD) class prepares participants to move beyond simple visual management and team Kanban to full customer-focused and service-oriented Kanban systems.&nbsp;&nbsp;</p><p>Major topics include:</p><ul><li>The Kanban Method for knowledge work</li><li>Principles and practices of the Kanban Method</li><li>Elements of a Kanban system</li><li>Kanban system mechanics</li><li>Flow metrics and reportin</li><li>Case Study</li><li>Systems Thinking Approach to Introducing Kanban</li><li>&nbsp;</li></ul><p>This class is very interactive.&nbsp; Through presentation, simulation, and interactive exercises to design a Kanban system, you will gain a deep understanding of the Kanban Method for managing knowledge work, and learn about its effectiveness for enabling organizations, leaders, managers, team and multi-team services to visualize their workflow and work, balance their workload, and improve the delivery of their services and products.&nbsp; You will also learn an effective coaching tool for successfully introducing Kanban into your organization.</p>