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<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span id="docs-internal-guid-bc1e3f4d-7fff-01e6-34c9-0325c578dd1b"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Kanban Systems Improvement (KSI)</span><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"> (Five consecutive ½ day sessions)</span></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Part 2 of the Kanban Management Professional</span></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"> </p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span id="docs-internal-guid-bc1e3f4d-7fff-01e6-34c9-0325c578dd1b"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Topics include:</span></span></p><ol dir="ltr"><li style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Why use Kanban for managing change</span><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"> - Kanban as a different type of change management, Kanban change management principles and advantages, and evolutionary change</span></li><li style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Proto-Kanban and full Kanban systems</span><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"> - Proto (before) Kanban patterns and full-scope WIP-limited pull systems</span></li><li style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">How to scale the benefits of Kanban over multiple services and manage the resulting network</span><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"> - Service-orientation, scaling principles, and feedback loops</span></li><li style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span style="background-color: transparent; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">How flow is understood, measured, and improved</span><span style="background-color: transparent; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"> - Strategies for improvement (shaping demand, improving capability and flow), Upstream Kanban, commitment revisited, flow metrics and forecasting, capacity allocation in Kanban, delays, dependencies, variation, managing bottlenecks, risk management, etc.</span></li></ol>
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