Kanban Systems Improvement (KMP II) - Virtual

<p><span style="font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke-color: rgb(0, 0, 0);">Nov 02-05, 2020, Virtual, 1PM-5PM EST daily</span></p><p class="p2" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 17.5px;"><span class="s1"><b>(TWO-DAY CERTIFIED TRAINING)</b></span></p><p class="p2" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 17.5px;"><span class="s1"><b>WHO SHOULD ATTEND</b></span></p><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">This class is for you if you:</span></p><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">• have experience designing a Kanban system and introducing it in your company</span></p><p class="p3" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(4, 46, 238); color: rgb(85, 26, 139); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s2" style="color: rgb(0, 0, 0); -webkit-text-stroke-color: rgb(0, 0, 0);">• want to keep momentum beyond the initial improvements realized from the Kanban system introduction</span></p><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">• want to apply the Kanban method effectively across your company, where many services/Kanban systems connect and interact</span></p><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">• are pursuing the Kanban Management Professional (KMP) certification and want to experience an enhanced version of its final training stage, the KMP II class</span></p><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">Your classmates&nbsp;may include first and second line managers, project managers, product managers, experienced individual contributors and technical experts, scrum masters, business unit leaders, C-level executives, their improvement coaches and consultants.</span></p><p class="p2" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 17.5px;"><span class="s1"><b>WHAT YOU'LL LEARN</b></span></p><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">Broad themes:</span></p><ul class="ul1" style="padding-left: 15px; list-style-type: none;"><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Deeper Kanban practices to sustain evolutionary improvements</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Getting to pull at the enterprise scale</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Organizational feedback loops enabled by Kanban cadences</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Several important models for finding and validating improvements – "improvement technologies"</span></li></ul><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">In more detail:</span></p><ul class="ul1" style="padding-left: 15px; list-style-type: none;"><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Why evolutionary change may be more appropriate for your company than managed change</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">How to identify and approach emotional and rational sources of resistance to change</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">How proto-Kanban&nbsp;systems aren't "incorrect ways to do Kanban", but rather evolutionary Kanban forms that bring real benefits to companies</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">A relatable enterprise-level Kanban case study</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">How to be deliberate at making important business commitments</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Deeper definitions of the Kanban method and their appropriate interpretations in context</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Seeing your enterprise as a network of services that can improve together</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Non-IT applications of Kanban</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Advanced guidance on STATIK (the systems thinking approach to introducing Kanban)</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Key approaches to scaling Kanban</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Understanding upstream vs. delivery Kanban and the related management roles</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Implementing the Delivery Set of Kanban cadences, particularly the replenishment meeting, multiple-levels of standups and delivery planning</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">The lead time metric and its probabilistic nature</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">How to design service delivery reviews (SDR) and Ops Reviews (this begins the Improvement Set of Kanban cadences)</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Identifying, managing, eliminating, mitigating sources of delay</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Managing dependencies between services</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Understanding and managing the sources of variability present in your processes</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Conducting risk reviews (this completes the Improvement Set of Kanban cadences)</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Dealing with bottlenecks in high-variability creative processes</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Applying an economic model to find waste in projects</span></li></ul><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">The class contains&nbsp;many interactive exercises, customizing them to maximize the pragmatic takeaways.&nbsp;</span></p><p class="p4" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 17.5px; min-height: 22px;">&nbsp;</p><p class="p5" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; min-height: 17px;">&nbsp;</p><p class="p2" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 17.5px;"><span class="s1"><b>DAILY SCHEDULE</b></span></p><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">Each day includes four intensive 50-minute sessions. With proper breaks between the "quarters", it takes about four hours to complete each day's agenda.</span></p><p class="p5" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; min-height: 17px;">&nbsp;</p><p class="p2" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 17.5px;"><span class="s1"><b>SYLLABUS</b></span></p><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">Here's the approximate day-to-day agenda of the days&nbsp;of KMP II&nbsp;training.</span></p><table cellpadding="0" cellspacing="0" class="t1" style="font-size: 14px; width: 535px;" width="535"><tbody style="border-top-width: 1px; border-top-style: solid;"><tr><td class="td1" style="padding: 3px; width: 19.8px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Q1</span></p></td><td class="td2" style="padding: 3px; width: 499.2px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Motivation for the Kanban method, proto-Kanban evolutionary forms</span></p></td></tr><tr><td class="td1" style="padding: 3px; width: 19.8px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Q2</span></p></td><td class="td2" style="padding: 3px; width: 499.2px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Multi-service Kanban case study, commitments</span></p></td></tr><tr><td class="td1" style="padding: 3px; width: 19.8px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Q3</span></p></td><td class="td2" style="padding: 3px; width: 499.2px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Interpretation of Kanban practices in-context, seeing services, upstream Kanban</span></p></td></tr><tr><td class="td1" style="padding: 3px; width: 19.8px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Q4</span></p></td><td class="td2" style="padding: 3px; width: 499.2px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Kanban cadences: service delivery set</span></p></td></tr><tr><td class="td1" style="padding: 3px; width: 19.8px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Q5</span></p></td><td class="td2" style="padding: 3px; width: 499.2px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Service delivery reviews (SDR), ops reviews</span></p></td></tr><tr><td class="td1" style="padding: 3px; width: 19.8px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Q6</span></p></td><td class="td2" style="padding: 3px; width: 499.2px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Models for improvement, sources of delay, dependencies between services</span></p></td></tr><tr><td class="td1" style="padding: 3px; width: 19.8px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Q7</span></p></td><td class="td2" style="padding: 3px; width: 499.2px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Managing variability, blocker clustering, risk reviews</span></p></td></tr><tr><td class="td1" style="padding: 3px; width: 19.8px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Q8</span></p></td><td class="td2" style="padding: 3px; width: 499.2px;" valign="top"><p class="p1" style="margin-bottom: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Bottlenecks, economic costs, evolutionary approach to organizational change and improvement</span></p></td></tr></tbody></table><p class="p4" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 17.5px; min-height: 22px;">&nbsp;</p><p class="p2" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 17.5px;"><span class="s1"><b>CERTIFICATION</b></span></p><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">This training class is certified by Lean Kanban University as KMP II&nbsp;level training. Participants receive standard LKU certificates of class completion.</span></p><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">&nbsp;</span></p><p class="p1" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px;"><span class="s1">LKU awards the Kanban Management Professional (KMP) credential to those who successfully complete:</span></p><ul class="ul1" style="padding-left: 15px; list-style-type: none;"><li class="li3" style="margin: 0px; padding: 0px; color: rgb(85, 26, 139); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(4, 46, 238);"><span class="s4" style="-webkit-text-stroke-color: rgb(0, 0, 0);"><a href="https://balog.info/collections/frontpage/products/kanban-system-design-kmp-i-november-9-10"><span class="s3" style="text-decoration-line: underline; -webkit-text-stroke-color: rgb(4, 46, 238);">Kanban System Design</span></a></span><span class="s2" style="color: rgb(0, 0, 0); -webkit-text-stroke-color: rgb(0, 0, 0);">&nbsp;(KMP I)</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">this class</span></li></ul><p class="p2" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 17.5px;"><span class="s1"><b>ADVANTAGES</b></span></p><ul class="ul1" style="padding-left: 15px; list-style-type: none;"><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Lean Kanban University's certified training curriculum and teaching methods were created through collaboration of leading experts and validated in hundreds of training classes around the world.</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">You get&nbsp;pragmatic, actionable guidance you can implement in your organization next week - because it doesn't require permission, a large budget or getting others to change.</span></li></ul><p class="p2" style="margin-bottom: 0px; -webkit-text-stroke-color: rgb(0, 0, 0); line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 17.5px;"><span class="s1"><b>POLICIES</b></span></p><ul class="ul1" style="padding-left: 15px; list-style-type: none;"><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Substitutions of participants are allowed anytime until the start of the class</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">Refunds are provided as follows: 35 days or more, 100%; 15 days or more, 50%</span></li><li class="li1" style="margin: 0px; padding: 0px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; font-size: 15px; -webkit-text-stroke: rgb(0, 0, 0);"><span class="s1">The organizer reserves the right to cancel classes if registrations are insufficient.</span></li></ul>