Kanban Systems Improvement

<p><b style="color: rgb(69, 69, 69); font-family: &quot;Helvetica Neue&quot;;">KANBAN SYSTEMS IMPROVEMENT (KSI)</b></p><p style="margin-bottom: 2px; font-stretch: normal; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 17px;">&nbsp;</p><p style="margin-bottom: 2px; font-stretch: normal; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);"><b>BUT DE LA FORMATION</b></p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Obtenez les connaissances nécessaires au déploiement et à l’opération quotidienne d’un système Kanban. Apprenez à gérer votre système Kanban et le faire évoluer dans le temps.</p><p style="margin-bottom: 2px; font-stretch: normal; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 17px;">&nbsp;</p><p style="margin-bottom: 2px; font-stretch: normal; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);"><b>DESCRIPTION</b></p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Kanban est une méthode d’organisation et de gestion de services professionnels. Elle utilise des concepts du Lean comme le fait de limiter le travail en cours pour améliorer les résultats.</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Un système Kanban est donc un moyen de limiter le travail en cours et de signaler la capacité d’amorcer de nouvelles tâches. On parle d’un «&nbsp;système tiré&nbsp;».</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Pour les produits intangibles (travail invisible effectué par des experts), il est nécessaire de visualiser le système Kanban en utilisant un tableau Kanban. Le tableau peut représenter le travail, son flux, le système Kanban, en plus de divers risques d’affaires et de livraison. Kanban facilite le traitement complexe du travail et permet un véritable contrôle de la charge de travail.</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 2px; font-stretch: normal; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);"><b>OBJECTIFS</b></p><ul><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Gérer la résistance à l’adoption des limites de travail en cours (Limit WIP);</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Comprendre le principe d’engagement asymétrique;</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Comprendre les étapes de déploiement d’une initiative Kanban;</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Développer une orientation “service”;</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Gérer le changement de façon évolutive;</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Obtenir la certification KMP.</li></ul><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 2px; font-stretch: normal; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);"><b>AVANTAGES</b></p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Implémenter l’amélioration continue pour une satisfaction de la clientèle durable. Obtenez la certification Kanban Management Professional (KMP) reconnue dans l’industrie.</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 2px; font-stretch: normal; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);"><b>PLAN DU COURS</b></p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Introduction à la gestion Kanban</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Changement évolutif</p><ul><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Principes et pratiques</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Motivation dernière le changement évolutif en opposition au changement dirigé</li></ul><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Boucles de rétroactions</p><ul><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">La mêlée quotidienne Kanban</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Rencontre de remplissage</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Planification de livraison</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Revue de risque</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Revue de la livraison de service</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Revue des opérations</li></ul><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Tableaux Kanban</p><ul><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Tableau personnel et d’équipe</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Le Proto-Kanban</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Système Kanban / système à flux tiré</li></ul><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Modèles d’amélioration</p><ul><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Modélisation de la demande</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Sources de délai</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Gestion de la variabilité</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Goulots d’étranglement</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Disponibilité non-instantané</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Économie des coûts</li></ul><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Systèmes Kanban</p><ul><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Limites de travail en cours (WIP Limit) et flux tiré</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Cadence de remplissage</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Cadence de livraison</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Classes de service</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Type d’élément de travail</li></ul><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Outils de coaching</p><ul><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Le test “Litmus” pour Kanban</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Lentilles Kanban</li></ul><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Prise de décision</p><ul><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">L’engagement</li></ul><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Métriques</p><ul><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Temps d’attente (Lead Time)</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Flot cumulatif</li><li style="margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Efficacité du flot de travail</li></ul><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 14px;">&nbsp;</p><p style="margin-bottom: 2px; font-stretch: normal; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);"><b>CLIENTÈLE VISÉE</b></p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Les gestionnaires et membres d’équipes qui utilisent couramment un système Kanban et ont suivi le cours KMP I.</p><p style="margin-bottom: 2px; font-stretch: normal; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 17px;">&nbsp;</p><p style="margin-bottom: 2px; font-stretch: normal; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);"><b>PRÉREQUIS</b></p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Les participants devraient avoir suivi le cours Kanban System Design (KMP I). Il faut suivre les cours KMP I et KMP II pour obtenir la certification KMP.</p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69); min-height: 15px;">&nbsp;</p><p style="margin-bottom: 2px; font-stretch: normal; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);"><b>LICENCE</b></p><p style="margin-bottom: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: &quot;Helvetica Neue&quot;; color: rgb(69, 69, 69);">Les cours de la Kanban University vous enseignent différentes étapes pour vous guider dans la méthode Kanban et modéliser votre travail en utilisant Kanban.&nbsp;La formation <b>Kanban Systems Improvement </b>est offerte par <b>Kanban Québec</b> sous licence de la Kanban University.</p>