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<h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Who should attend?</strong></h2><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">This class is for those who take responsibility for improving delivery of products and services to customers of their professional service businesses. First and second line managers, project managers, product managers, experienced individual contributors and technical experts, Scrum Masters, business unit leaders, C-level executives, their improvement coaches and consultants.</strong></p><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"> </p><h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Learning Outcomes</strong></h2><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Participants will learn how to design a Kanban system and initiate change with Kanban. They will learn the basic concepts of flow, pull, and collaborative improvement. At the end of the training, participants will understand:</strong></p><ul data-rte-list="default" style="margin-top: 1em; margin-bottom: 28px; padding-left: 40px; font-family: proxima-nova; line-height: 1.7em; font-size: 16px; overflow-wrap: break-word; color: rgb(66, 66, 66);"><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">How to work with shifting priorities</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">How to deal with interrupt work and multi-tasking</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">How to deal with important but not time-critical work</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">How to avoid having work pile up in one place (or time) while there is a lack of work in another place</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">How to create flow in the work, the information to perform the work, and the teams that do the work</strong></p></li></ul><h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Agenda</strong></h2><ul data-rte-list="default" style="margin-top: 1em; margin-bottom: 28px; padding-left: 40px; font-family: proxima-nova; line-height: 1.7em; font-size: 16px; overflow-wrap: break-word; color: rgb(66, 66, 66);"><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Kanban in action</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Key elements of a Kanban system, such as commitment points, work item types, classes of service, explicit policies, cadences</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Kanban system mechanics, such as pull, replenishment, delivery</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Key Kanban system indicators, such as lead time and cumulative-flow diagram</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">STATIK: the systems thinking approach to introducing Kanban</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Kanban case study</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Creating context for change</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Demand analysis</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Workflow visualization</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Discovering and designing classes of service</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Replenishment and delivery cadences</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Kanban system visualization</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Both days consist largely of interactive group exercises and games.</strong></p></li></ul><h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Pre-Requisites</strong></h2><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Attendees are expected to have read "Kanban: Successful Evolutionary Change for Your Technology Business" by David J Anderson, or "Kanban from the Inside" by Mike Burrows.</strong></p><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Attendees are also expected to have read the eBook 'Essential Kanban Condensed' by David J Anderson and Andy Carmichael, which is free and publicly available on the </strong><a href="http://leankanban.com/guide/" style="color: rgb(18, 18, 18); text-decoration-line: underline; overflow-wrap: break-word;"><strong style="overflow-wrap: break-word;">LKU website</strong></a><strong style="overflow-wrap: break-word;">.</strong></p><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Prior attendance at a Team Kanban Practitioner 1-day course is recommended but not required.</strong></p><h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">KMP Qualification</strong></h2><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">This course satisfies one requirement toward the Kanban Management Professional (KMP) designation. The KMP Foundations II: Kanban Management Professional class will complete the KMP status requirement.</strong></p><h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Additional Benefits</strong></h2><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 0px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">All attendees receive a free electronic copy of either Kanban by David J. Anderson or Kanban from the Inside by Mike Burrows. In addition, you will receive a physical copy of 1 other book of your choice from our list of recommended reading. You will choose a book after successfully completing the course.</strong></p>
Private Content
<h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Who should attend?</strong></h2><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">This class is for those who take responsibility for improving delivery of products and services to customers of their professional service businesses. First and second line managers, project managers, product managers, experienced individual contributors and technical experts, Scrum Masters, business unit leaders, C-level executives, their improvement coaches and consultants.</strong></p><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"> </p><h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Learning Outcomes</strong></h2><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Participants will learn how to design a Kanban system and initiate change with Kanban. They will learn the basic concepts of flow, pull, and collaborative improvement. At the end of the training, participants will understand:</strong></p><ul data-rte-list="default" style="margin-top: 1em; margin-bottom: 28px; padding-left: 40px; font-family: proxima-nova; line-height: 1.7em; font-size: 16px; overflow-wrap: break-word; color: rgb(66, 66, 66);"><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">How to work with shifting priorities</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">How to deal with interrupt work and multi-tasking</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">How to deal with important but not time-critical work</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">How to avoid having work pile up in one place (or time) while there is a lack of work in another place</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">How to create flow in the work, the information to perform the work, and the teams that do the work</strong></p></li></ul><h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Agenda</strong></h2><ul data-rte-list="default" style="margin-top: 1em; margin-bottom: 28px; padding-left: 40px; font-family: proxima-nova; line-height: 1.7em; font-size: 16px; overflow-wrap: break-word; color: rgb(66, 66, 66);"><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Kanban in action</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Key elements of a Kanban system, such as commitment points, work item types, classes of service, explicit policies, cadences</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Kanban system mechanics, such as pull, replenishment, delivery</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Key Kanban system indicators, such as lead time and cumulative-flow diagram</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">STATIK: the systems thinking approach to introducing Kanban</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Kanban case study</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Creating context for change</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Demand analysis</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Workflow visualization</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Discovering and designing classes of service</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Replenishment and delivery cadences</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Kanban system visualization</strong></p></li><li style="list-style-type: none; overflow-wrap: break-word;"><p style="line-height: 1.7em; letter-spacing: 0px; margin-top: 0.5em; margin-bottom: 0.5em; overflow-wrap: break-word; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Both days consist largely of interactive group exercises and games.</strong></p></li></ul><h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Pre-Requisites</strong></h2><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Attendees are expected to have read "Kanban: Successful Evolutionary Change for Your Technology Business" by David J Anderson, or "Kanban from the Inside" by Mike Burrows.</strong></p><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Attendees are also expected to have read the eBook 'Essential Kanban Condensed' by David J Anderson and Andy Carmichael, which is free and publicly available on the </strong><a href="http://leankanban.com/guide/" style="color: rgb(18, 18, 18); text-decoration-line: underline; overflow-wrap: break-word;"><strong style="overflow-wrap: break-word;">LKU website</strong></a><strong style="overflow-wrap: break-word;">.</strong></p><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Prior attendance at a Team Kanban Practitioner 1-day course is recommended but not required.</strong></p><h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">KMP Qualification</strong></h2><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 28px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">This course satisfies one requirement toward the Kanban Management Professional (KMP) designation. The KMP Foundations II: Kanban Management Professional class will complete the KMP status requirement.</strong></p><h2 style="color: rgb(33, 33, 33); font-family: proxima-nova; line-height: 1.3em; font-size: 32px; margin-top: 0px; margin-bottom: 28px; white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">Additional Benefits</strong></h2><p style="font-family: proxima-nova; line-height: 1.7em; font-size: 16px; margin-bottom: 0px; overflow-wrap: break-word; color: rgb(66, 66, 66); white-space: pre-wrap;"><strong style="overflow-wrap: break-word;">All attendees receive a free electronic copy of either Kanban by David J. Anderson or Kanban from the Inside by Mike Burrows. In addition, you will receive a physical copy of 1 other book of your choice from our list of recommended reading. You will choose a book after successfully completing the course.</strong></p>
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