Kanban Management Professional

<p>&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;"><img alt="" src="https://static.meraevents.com/content/dashboard/tinymce/uploads/kanban-training1494663655.jpg" style="border: 0px; display: block; margin-left: auto; margin-right: auto; padding-top: 0px;"></em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;"><img alt="" src="https://static.meraevents.com/content/dashboard/tinymce/uploads/KMP-I1494664124.JPG" style="border: 0px; display: block; margin-left: auto; margin-right: auto; padding-top: 0px;"></em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">“</em><em>Flow Optimization and Kanban Cadences – Advanced Kanban Management Method (KMP II)”, a two-day training, systematically builds upon the foundations established in “Kanban System Design – A System Thinking Approach to Evolutionary Change (KMP I)” or your existing Kanban knowledge. By focusing on the complex demands of a multi-teamed organization, we explore how to keep momentum beyond initial improvements realized from a successful Kanban implementation. We address the need to ensure that better products and services lead to higher customer satisfaction and business performance through the sound management and understanding of the seven cadences offered by Kanban.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">This course provides the essential tools to those wanting to grow a learning organization and leverage the many services which connect and interact.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">After these two days, you will uncover the potential still hidden in your system, even if you are currently using Kanban successfully.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">You will learn about the techniques which can be used to achieve the full-potential of your Kanban system.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">In this advanced Kanban training, we work on scaling, prioritizing and forecasting—those themes which need a system that has been in place for a while and has somewhat matured.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;"><em style="padding-top: 0px;">Forecasting</em></span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">“When will the work be finished?” and “How much work can we deliver in each time-frame?” are two questions which you will be able to answer in the future with accurate predictability instead of just estimating an answer.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;"><em style="padding-top: 0px;">Prioritizing</em></span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">Are you at the point where the WIP limit isn’t being maintained because suddenly everything has top priority? Classical prioritization often causes more problems than it solves. We examine an economically reasonable and resilient method for prioritization: Cost of Delay.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;"><em style="padding-top: 0px;">Scaling</em></span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em>With the third theme, scaling, we focus on answering the following question: How do you best coordinate a Kanban system over different hierarchical and functional levels of a company, so that they are integrated and networked into a whole system?</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;"><em style="padding-top: 0px;">What You Will Learn</em></span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Deeper Kanban practices to sustain evolutionary improvements</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Fitness for purpose metrics</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>How to fight emotional objections to WIP limit introduction</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Practice Kanban as a robust blueprint for real-world change management scenarios</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Compile Kanban strategies to sustain and scale evolutionary improvements in your organization</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Enabled by 7 Kanban cadences, apply a tactical approach to organizational feedback loops in common areas, including:</em></li><li style="margin: 0px; padding: 5px 0px 0px;"><ul style="padding-left: 2em; list-style: disc;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Operations Review</em></li></ul></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><ul style="padding-left: 2em; list-style: disc;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Service Delivery Review</em></li></ul></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><ul style="padding-left: 2em; list-style: disc;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Risk Review</em></li></ul></li></ul><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Accurately predict when your work will be finished.</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Make prioritization decisions based on economic factors instead of hunches.</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Scale your Kanban system to generate more value for your company.</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Implement the most important advanced flow concepts in your daily work.</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Forecasts for single work items</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Forecasts for several work items (e.g. Releases, Sprints)</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Sequencing and Scheduling</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Managing Risk</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Gain hands-on learning with an enterprise-level Kanban case study</em></li></ul><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;"><em style="padding-top: 0px;">Course Agenda</em></span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;">Day 1:</span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Review and explore the motivations for the Kanban method</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Examine and recognize emotional objections to WIP limit introduction</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Assess and interpret the Kanban value system, commitment and replenishment</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Investigate Kanban at scale, understanding the organization as a network of services</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Introducing an enterprise-level Kanban case study</em></li></ul><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;"><em style="padding-top: 0px;">Day 2:</em></span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Identify an evolutionary approach to change management</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Investigate Fitness for purpose, KPIs, and metrics</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Implement organizational feedback loops with Kanban cadences</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Further analyze an enterprise-level Kanban case study</em></li></ul><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;"><em style="padding-top: 0px;">Who Should Attend</em></span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">The ideal participants of this class are those seeking to gain a deeper understanding of the benefits of applying Kanban to their existing workflows.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">This course serves those who take responsibility for establishing, managing and/or improving delivery of products and services to customers of professional service businesses.&nbsp;</em><em>Developers, Project Managers, Testers, CXOs, Engineers, QA Team Members, Business Analysts, Subject Matter Experts, Process Improvement Coaches, Stakeholders, and Sponsors.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;"><em style="padding-top: 0px;">Certification</em></span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">Kanban Management Professional Certification</em><em>&nbsp;</em><em>- Successful completion of both the KMP I and KMP II class will result in certification as a Kanban Management Professional (KMP) from Lean Kanban University®, the only credible certification authority on Lean Kanban.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">Additionally, after completing KMP I &amp; KMP II, you will earn a Kanban Management Professional® (KMP) credential certificate accompanied by the KMP Badge.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;"><img alt="" src="https://static.meraevents.com/content/dashboard/tinymce/uploads/kmplogo1494663881.png" style="border: 0px; display: block; margin-left: auto; margin-right: auto; padding-top: 0px;"></em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">The KMP designation has no recurring fees or annual requirements. It is valid for life!&nbsp;</em><em>No Exam Required.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;"><em style="padding-top: 0px;">Prerequisites</em></span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">Prior to the training, it is recommended to read one of these two books:</em></p><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø&nbsp;</em><em>Kanban by David J. Anderson</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø&nbsp;</em><em>Kanban from the Inside by Mike Burrows</em></li></ul><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><em style="padding-top: 0px;">To attend the KMP II class, you will first need to complete the 2-day, KMP I class.</em></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700;"><em style="padding-top: 0px;">Advantages</em></span></p><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Lean Kanban University's certified training curriculum and teaching methods were created through collaboration of leading experts and validated in hundreds of training classes around the world.</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>You get pragmatic, actionable guidance you can implement in your organization next week - because it doesn't require permission, a large budget or getting others to change.</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>You will receive training from an Accredited Kanban Trainer, who has experience teaching and coaching Kanban within several organizations.</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Profile listing on the Lean-Kanban University (LKU) alumni page.</em></li></ul><ul style="padding-top: 10px; padding-left: 2em; list-style-position: initial; list-style-image: initial; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><li style="margin: 0px; padding: 0px;"><em style="padding-top: 0px;">Ø</em><em>Private on-site and semi-private training classes are also available, upon request.</em></li></ul><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;">Cancellations &amp; Refunds</span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">Substitutions are accepted at any time. Cancellations must be notified by email and refunds will be provided according to the following:</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">We reserve the right to postpone or cancel this event if there are less than 5 registrations or if presenters are unable to attend due to illness. If necessary, you will be notified no later than 5 days prior to the event and all registration payments will be refunded promptly. We will not be responsible for any other costs incurred.</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;">Policies</span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;">Registration includes lunch and an electronic copy of the presentation slides after course completion.</span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;">Additional Benefits</span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;">All attendees receive a free electronic copy of Kanban Blue Book by David J. Anderson.</span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><img alt="" src="https://static.meraevents.com/content/dashboard/tinymce/uploads/bluebook1494663957.jpg" style="border: 0px; display: block; margin-left: auto; margin-right: auto; padding-top: 0px;"></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;">Contact:</span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;">contact@agileschool.org</span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;">Tel: +1-510-258-2345</span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><span style="font-weight: 700; padding-top: 0px;">Partnered with:&nbsp;</span></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;"><img alt="" src="https://static.meraevents.com/content/dashboard/tinymce/uploads/LKU-seal-trainer-M-zps027ebb7a1494664083.png" style="border: 0px; display: block; margin-left: auto; margin-right: auto; padding-top: 0px;"></p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p><p style="margin-bottom: 0px; padding: 10px 0px 0px; color: rgb(111, 114, 135); font-family: &quot;Neue Plak&quot;, -apple-system, BlinkMacSystemFont, Roboto, &quot;Helvetica Neue&quot;, Helvetica, Tahoma, Arial, sans-serif; font-size: 15px; letter-spacing: 0.5px;">&nbsp;</p>