***NEW*** Flow Manager Certification

<div class="wpb_column vc_column_container vc_col-sm-6" style="box-sizing: border-box; width: 922.639px; position: relative; min-height: 1px; padding-left: 0px; padding-right: 0px; float: left; font-family: &quot;PT Sans&quot;, sans-serif; font-size: 16px;"><div class="vc_column-inner" style="box-sizing: border-box; padding-left: 15px; padding-right: 15px; width: 922.639px;"><div class="wpb_wrapper" style="box-sizing: inherit;"><div class="wpb_text_column wpb_content_element vc_custom_1741205924674" style="box-sizing: inherit; margin-bottom: 35px; margin-right: 30px !important; margin-left: 30px !important;"><div class="wpb_wrapper" style="box-sizing: inherit; margin-bottom: 0px;"><h5 style="box-sizing: inherit; font-family: Roboto, sans-serif; font-weight: 400; line-height: 1.2; margin-top: 0px; margin-bottom: 20px; font-size: 18px;"><span style="box-sizing: inherit; font-weight: 700; margin-bottom: 0px;">Course introduction&nbsp;</span></h5><p style="box-sizing: inherit; margin-bottom: 28px; padding: 0px;">The course solves the problem of agility being stuck at a team level. The new Flow Manager course and credential enables greater performance beyond the team level, by focusing on end-to-end flow. It provides you with the foundational understanding needed in order to attribute value to something being delivered, and manage the flow of value to the end customer.</p><p style="box-sizing: inherit; margin-bottom: 28px; padding: 0px;">The training takes your organization from Maturity Level 1 to Level 2 on the Kanban Maturity Model, with the role of the Flow Manager improving the flow of work, to deliver products/services quicker and more reliably. This improvement has a greater impact on the performance of an organization and enables it to scale-up beyond the team level.</p><p style="box-sizing: inherit; margin-bottom: 28px; padding: 0px;">The course incorporates key concepts from the ground-breaking 2003 book Agile management, by David Anderson. This was the first ever book to introduce: tracking the flow of value in knowledge work; the idea of using an operations review; the idea of agile product management, and work-flow with regards to a feature driven development.</p><h4 style="box-sizing: inherit; font-family: Roboto, sans-serif; line-height: 1.2; margin-top: 40px; margin-bottom: 20px; font-size: 20px;">What problems does this course solve?</h4><p style="box-sizing: inherit; margin-bottom: 28px; padding: 0px;">Applying the knowledge from this course, a certified Flow Manager would be able to create a big improvement from ML1, making work faster and more predictable.</p><h4 style="box-sizing: inherit; font-family: Roboto, sans-serif; line-height: 1.2; margin-top: 40px; margin-bottom: 20px; font-size: 20px;">What is covered?</h4><p style="box-sizing: inherit; margin-bottom: 28px; padding: 0px;">The Flow Manager course is focused on teaching the essentials of managing and improving the flow of customer-valued work. This course provides practical skills for tracking and enhancing delivery, ensuring faster and more predictable customer outcomes.</p><p style="box-sizing: inherit; margin-bottom: 28px; padding: 0px;">By learning to identify customer requests, track work in progress, and measure flow efficiency, Flow Managers become the backbone of agile delivery—keeping work moving and helping teams prioritize “finishing” over “starting.”</p><p style="box-sizing: inherit; margin-bottom: 0px; padding: 0px;">This course also introduces foundational flow metrics, such as time-to-delivery, that are critical to aligning team efforts with customer needs. Designed to fill a gap often seen in team-level agility, Flow Manager training empowers Agile professionals to manage delivery beyond a single team and make a meaningful impact on overall business performance.</p></div></div></div></div></div><div class="wpb_column vc_column_container vc_col-sm-6" style="box-sizing: border-box; width: 922.639px; position: relative; min-height: 1px; padding-left: 0px; padding-right: 0px; float: left; font-family: &quot;PT Sans&quot;, sans-serif; font-size: 16px;"><div class="vc_column-inner" style="box-sizing: border-box; padding-left: 15px; padding-right: 15px; width: 922.639px;"><div class="wpb_wrapper" style="box-sizing: inherit;"><div class="wpb_text_column wpb_content_element vc_custom_1741205849864" style="box-sizing: inherit; margin-bottom: 35px; margin-right: 30px !important; margin-left: 30px !important;"><div class="wpb_wrapper" style="box-sizing: inherit; margin-bottom: 0px;"><h5 style="box-sizing: inherit; font-family: Roboto, sans-serif; font-weight: 400; line-height: 1.2; margin-top: 0px; margin-bottom: 20px; font-size: 18px;"><span style="box-sizing: inherit; font-weight: 700; margin-bottom: 0px;">Who is it for?</span></h5><p style="box-sizing: inherit; margin-bottom: 28px; padding: 0px;">Companies seeking to scale beyond the team level.</p><p style="box-sizing: inherit; margin-bottom: 28px; padding: 0px;">This course is ideal for agile professionals, team leads, and managers who want to move beyond team-level agility to improve the end-to-end flow of customer valued work.</p><p style="box-sizing: inherit; margin-bottom: 28px; padding: 0px;">Suited for roles where faster, more reliable delivery is key to success, or there is a need for greater responsibility at larger scale, Flow Manager provides a critical foundation. This class teaches how to measure and optimize delivery, flow, and alignment with customer expectations.</p><h4 style="box-sizing: inherit; font-family: Roboto, sans-serif; line-height: 1.2; margin-top: 40px; margin-bottom: 20px; font-size: 20px;">The course has been designed to…..</h4><ul style="box-sizing: border-box; margin-bottom: 30px; padding-left: 40px;"><li style="box-sizing: inherit; list-style-type: disc;">Give managers the right skills to support the organization</li><li style="box-sizing: inherit; list-style-type: disc;">Take a team focused organization beyond ML1</li><li style="box-sizing: inherit; list-style-type: disc;">Mapping work-flow end to end potentially to enterprise level</li><li style="box-sizing: inherit; list-style-type: disc;">Facilitating and managing the flow of work beyond the team level</li><li style="box-sizing: inherit; list-style-type: disc; margin-bottom: 0px;">Adapting to a service orientated approach, thinking about how the organization works</li></ul><h4 style="box-sizing: inherit; font-family: Roboto, sans-serif; line-height: 1.2; margin-top: 40px; margin-bottom: 20px; font-size: 20px;">The curriculum also focuses on…</h4><ul style="box-sizing: border-box; margin-bottom: 30px; padding-left: 40px;"><li style="box-sizing: inherit; list-style-type: disc;">Understand Flow Management Principles</li><li style="box-sizing: inherit; list-style-type: disc;">Improve Service Delivery</li><li style="box-sizing: inherit; list-style-type: disc;">Promote Collaboration across teams</li><li style="box-sizing: inherit; list-style-type: disc;">Analyze Workflow Effectiveness</li><li style="box-sizing: inherit; list-style-type: disc;">Enable predictability and scaling</li><li style="box-sizing: inherit; list-style-type: disc; margin-bottom: 0px;">Preparation for Flow Manager responsibilities</li></ul><h4 style="box-sizing: inherit; font-family: Roboto, sans-serif; line-height: 1.2; margin-top: 40px; margin-bottom: 20px; font-size: 20px;">What will students do differently starting next Monday…</h4><ul style="box-sizing: border-box; padding-left: 40px;"><li style="box-sizing: inherit; list-style-type: disc;">Start tracking and reporting on customer-valued work to understand flow efficiency</li><li style="box-sizing: inherit; list-style-type: disc;">Implement techniques to prioritize finishing work over starting new tasks</li><li style="box-sizing: inherit; list-style-type: disc;">Use key metrics to reduce bottlenecks and improve time-to-delivery</li><li style="box-sizing: inherit; list-style-type: disc; margin-bottom: 0px;">Apply skills for managing and coaching end-to-end flow, making your delivery faster and more predictable</li></ul></div></div></div></div></div><p>&nbsp;</p>