Kanban Systems Improvement (KSI)

Submitted by Badri Srinivasan on Tue, 10/01/2024 - 08:20
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<p><span style="color: rgb(128, 128, 128); font-family: Rubik, sans-serif;">Kanban Systems Improvement (KMP II) program learning objectives can be applied for BFSI (Banking, Financial Services, and Insurance) industry. -Managing Evolutionary Change: The BFSI industry is constantly evolving with new regulations, technologies, and customer needs emerging frequently. Employees can learn about change management methodologies and techniques such as the ADKAR model to effectively plan and execute changes in their workflows, systems, or processes. They can also learn about agile methodologies and frameworks such as Scrum to collaborate more effectively, embrace change, and continuously improve their work. -Dealing with Resistance to Change: Despite good planning and execution, resistance to change can arise from employees or stakeholders. Employees can learn about the reasons behind this resistance such as fear of the unknown, lack of trust, or perceived loss of control. They can also learn about communication and negotiation techniques to address these concerns and build buy-in for the change. -Feedback Loops and Continuous Learning: Feedback loops and continuous learning are essential for improving processes and delivering value to customers. Employees can learn about different types of feedback loops such as customer feedback, peer reviews, or retrospectives, and use them to identify opportunities for improvement. They can also learn about the importance of continuous learning such as attending conferences, taking online courses, or participating in communities of practice to stay up-to-date with industry trends and best practices. -Implementing and Scaling out Kanban: Kanban is a popular lean methodology that can help the BFSI industry optimize flow and predictability, balance demand and capability, and improve the overall efficiency of their processes. Employees can learn about the core principles of Kanban such as visualizing work, limiting work in progress, and managing flow, and how to apply them in their daily work.</span></p>
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<p><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">It does not require participants to have any prior training. However, informed professionals and experts with surface-level knowledge will be considered most suitable for the course.</span></p><p><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">Deepen Kanban knowledge to manage, sustain and scale evolutionary improvements in their organization.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Take a pro -active, rational and well-communicated approach to continuous improvement.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Develop an understanding of evolutionary change and avoid the tendency for pushing disruptive, presumptive solutions.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Acquire skills to avoid emotional objections to changes in general, and to Kanban WIP limits introduction in particular.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Study a successful real life example of sequence of evolutionary changes in an organization from Scrum via Proto-Kanban to full Lean Kanban pull system implementation.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Be able to build and interpret the Lead Time Histogram, and make conscious data driven decisions based on actual information.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Learn how to forecast single and multiple work items (releases, sprints) and be able to answer the questions like "When will the work be finished?" with accurate predictability instead of "guestimation".</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Discover how to achieve higher levels of both internal and external customer satisfaction in a sustainable way.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Grasp approaches how to effectively scale workflow Agility without changing job titles, organization structures, or causing other disruptions.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Enabled by Kanban cadences, be able to introduce continuous learning and improvement process by implementing organizational feedback loops.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Understand the prioritization, sequencing, and scheduling decision making principles based on economic factors instead of hunches.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Comprehend the similarities and differences between the concepts of bottleneck capacity constrained and non instant availability resources.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Use proven tools, methods, and optimal strategies to increase capability, remove delays, reduce variability and manage bottlenecks.</span><br style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;"><span style="color: rgb(33, 37, 41); font-family: Rubik, sans-serif; font-size: 16px;">• Familiarize with Kanban Risk Management approaches, service orientation, asymmetrical commitment, and rollout phases for a Kanban initiative.</span></p>
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