Kanban System Design (KSD) (Virtual Training)

Submitted by Van Wray on Mon, 07/15/2024 - 17:59
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<p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><strong style="outline: 0px !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;">COURSE SUMMARY</span></strong></p><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">The&nbsp;<strong style="outline: 0px !important;">Kanban System Design Course (KSD)</strong>&nbsp;is an engaging learning experience to equip you with the Kanban&nbsp;Method. Learn how to create a Kanban system for your unique team and organizational goals.&nbsp;Practically enhance visibility, predictability and foster better communication and collaboration.</span></p><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><strong style="outline: 0px !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;">WHAT YOU WILL LEARN</span></strong></p><ul style="color: rgb(74, 74, 74); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; outline: 0px !important;"><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">The principles and practices of the Kanban Method</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">The real-world application of Kanban through active&nbsp;participation in a Kanban system simulation</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">The Systems Thinking Approach to Implementing Kanban&nbsp;(STATIK) to design and launch a Kanban team</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">How Kanban enhances and accelerates other Agile Methods,&nbsp;such as Scrum and SAFe</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">“Push” vs. “Pull” systems and how to reduce delays and&nbsp;overload</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Core Kanban metrics to improve predictability and customer&nbsp;satisfaction</span></li></ul><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><strong style="outline: 0px !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;">WHO SHOULD ATTEND</span></strong></p><ul style="color: rgb(74, 74, 74); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; outline: 0px !important;"><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Leaders directly involved in designing, managing, and&nbsp;growing a Kanban system</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Agile Coaches and Scrum Masters seeking to enhance their&nbsp;Agile practices and insight</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Managers looking to tailor work management to optimize&nbsp;workflow and improve collaboration</span></li></ul><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><strong style="outline: 0px !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;">WHAT YOU CAN DO AFTER THIS TRAINING</span></strong></p><ul style="color: rgb(74, 74, 74); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; outline: 0px !important;"><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Explain the principles and practices of the Kanban Method</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Build, design, and evolve a Kanban system using the STATIK&nbsp;approach</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Adapt and apply various Agile practices and methods to meet&nbsp;unique needs</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Identify inefficiencies and formulate strategies with a team to&nbsp;address them</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Facilitate Kanban meetings to focus on team collaboration&nbsp;and continuous improvement</span></li></ul><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><strong style="outline: 0px !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;">COURSE PREREQUISITES</span></strong></p><ul style="color: rgb(74, 74, 74); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; outline: 0px !important;"><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">No prior experience or&nbsp;training required</span></li></ul><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><strong style="outline: 0px !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;">COURSE FORMAT</span></strong></p><ul style="color: rgb(74, 74, 74); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; outline: 0px !important;"><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Three 5-hour sessions of live online training with Van Wray, an Accredited Kanban Trainer</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Combination of instructor-led&nbsp;discussions, real-world&nbsp;case studies, and hands-on&nbsp;exercises for a holistic&nbsp;learning experience</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Interactive elements&nbsp;such as group&nbsp;activities, reflection,&nbsp;and Q&amp;A sessions</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Use of practical scenarios for direct&nbsp;application of&nbsp;Kanban practices&nbsp;and principles</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Emphasis on&nbsp;pragmatic steps&nbsp;for your particular&nbsp;team and&nbsp;organization</span></li></ul><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><strong style="outline: 0px !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;">COURSE SCHEDULE</span></strong></p><ul style="color: rgb(74, 74, 74); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; outline: 0px !important;"><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">9/23 (Mon)&nbsp;- 9:00 am - 2:00 pm&nbsp;(PST) /&nbsp;12:00 pm - 5:00 pm (EST)</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">9/24 (Tue)&nbsp;-&nbsp;9:00 am - 2:00 pm (PST) / 12:00 pm - 5:00 pm (EST)</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">9/24 (Wed) -&nbsp;9:00 am - 2:00 pm (PST) / 12:00 pm - 5:00 pm (EST)</span></li></ul><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><strong style="outline: 0px !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;">COURSE AGENDA</span></strong></p><ul style="color: rgb(74, 74, 74); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; outline: 0px !important;"><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;"><strong style="outline: 0px !important;">Introduction &amp; Orientation</strong></span><ul style="outline: 0px !important;"><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">What is Kanban?</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Kanban Simulation</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Kanban General Practices</span></li></ul></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;"><strong style="outline: 0px !important;">Deeper Dive</strong></span><ul style="outline: 0px !important;"><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Limit Work-in-Progress</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Manage Flow: Commitment</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Kanban Simulation Metrics</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Visualize</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Service Delivery Principles</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Manage Flow: Core Metrics</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Explicit Policies</span></li></ul></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;"><strong style="outline: 0px !important;">Systems Thinking Approach&nbsp;to Introducing Kanban</strong></span><ul style="outline: 0px !important;"><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Introduction to STATIK</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Sources of Dissatisfaction</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Demand Analysis</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Capability Analysis</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Model Workflow</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Identify Classes of Service</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Design the Kanban System</span></li></ul></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;"><strong style="outline: 0px !important;">Next Steps</strong></span><ul style="outline: 0px !important;"><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Evolutionary Change</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Kanban Maturity Model</span></li><li style="outline: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Class Wrap-Up</span></li></ul></li></ul><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;"><strong style="outline: 0px !important;">UPON&nbsp;</strong><strong style="outline: 0px !important;">COMPLETING THIS COURSE, YOU WILL RECEIVE</strong></span></p><ul style="color: rgb(74, 74, 74); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; outline: 0px !important;"><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Kanban System Design certificate of completion granted&nbsp;by Kanban University. Students&nbsp;completing this course and the&nbsp;Kanban Systems Improvement course&nbsp;receive the Kanban Management&nbsp;Professional (KMP) credential.</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">A complete PDF of all training&nbsp;material and class activities</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">A free digital copy of the book&nbsp;“Kanban: Successful Evolutionary&nbsp;Change for Your Technology&nbsp;Business” by David J. Anderson</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">A 50% discount on the digital book&nbsp;“Kanban from the Inside”&nbsp;by Mike Burrows</span></li></ul><p style="color: rgb(74, 74, 74); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; font-size: 22px !important; padding: 0px !important; outline: 0px !important;"><strong><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;">MEET YOUR INSTRUCTOR - Van Wray, Principal of&nbsp;<a href="https://www.amperant.com">Amperant, LLC</a></span></strong></p><figure class="redactor-replace-figure redactor-component" contenteditable="false" data-redactor-type="image" style="position: relative; clear: both; color: rgb(74, 74, 74); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; width: 224px; max-width: 224px; outline: 0px !important;" tabindex="-1"><p><img alt="event_description_image_155201_1693518334_566ff.jpg?_a=BAAARODQ" data-image="gu7hxju3mypi" height="224" src="https://uploads.tickettailor.com/c_limit,w_630/v1/production/userfiles/event_description_image_155201_1693518334_566ff.jpg?_a=BAAARODQ" style="height: 224px; max-width: 224px; width: 224px; outline: 0px !important;" width="224"></p></figure><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Van equips organizations to effectively use the Kanban Method so that&nbsp;teams consistently deliver value that far outweighs their cost. As an&nbsp;Accredited Kanban Trainer and Consultant, he guides companies through&nbsp;their Kanban journey and holds multiple certifications in Scrum and&nbsp;Kanban. Van has a B.S. and M.S. in Computer Science.</span></p><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><strong style="outline: 0px !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;">NEXT STEPS</span></strong></p><ul style="color: rgb(74, 74, 74); font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; outline: 0px !important;"><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Click the button "More Information, Pricing, and Registration" to register for the class&nbsp;</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">You will receive a confirmation after registration</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">A few business days prior to the course, you will receive an email for a few&nbsp;reminders, brief preparation, and Zoom links.</span></li><li style="outline: 0px !important; font-size: 15px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Learn about other training and services at&nbsp;<a href="https://www.amperant.com">https://www.amperant.com</a></span></li></ul><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><strong style="outline: 0px !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:20px;" style="font-size: 20px; outline: 0px !important;">CANCELLATION POLICY</span></strong></p><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Attendees can cancel their registration and receive a full refund up to 14 days before the class starts. Cancellations within 13 to 7 days before the class will be refunded 50% of the registration fee. Cancellations made within 6 days or fewer before the class will not be eligible for a refund, but attendees can reschedule for a future date within the next six months, pending availability.</span></p><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">Attendees who fail to attend without prior notice forfeit their entire registration fee and cannot reschedule. In the case of an emergency, attendees may be eligible for a partial refund or reschedule on a case-by-case basis. In the unlikely event that the course is canceled by Amperant, LLC, attendees will be notified immediately and given the option of a full refund or credit towards another course. All approved refunds will be processed within two to three weeks to the original payment method used during registration.</span></p><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">By completing your registration, you acknowledge that you have read and agree to this cancellation policy.</span></p><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;"><span data-redactor-span="true" data-redactor-style-cache="font-size:18px;" style="font-size: 18px; outline: 0px !important;">For any questions about the course or cancellation and rescheduling requests, please email&nbsp;<a href="mailto:support@amperant.com" style="text-decoration-line: underline; color: rgb(63, 57, 129); outline: 0px !important;">support@amperant.com</a>.</span></p>
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