Kanban System Design - A System Thinking Approach to Evolutionary Change

<h3 style="color: rgb(67, 67, 67); line-height: 1.1; font-family: geomanist_regularregular, sans-serif; font-size: 24px; font-weight: 500; margin-top: 0px; margin-bottom: 0px; box-sizing: border-box;">About The Event</h3><div style="color: rgb(67, 67, 67); font-family: geomanist_regularregular, sans-serif; font-size: 13px; box-sizing: border-box;"><p style="margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style='font-family: "Trebuchet MS"; box-sizing: border-box;'>&nbsp;</span><strong style="box-sizing: border-box;"><span style='color: rgb(153, 51, 0); font-family: "Trebuchet MS"; font-weight: 400; box-sizing: border-box;'><em style="box-sizing: border-box;">Better Value</em></span></strong></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><em style="font-weight: 400; box-sizing: border-box;"><span style='color: rgb(153, 51, 0); font-family: "Trebuchet MS"; box-sizing: border-box;'>To become a Kanban Management Professional, we offer a combined 4-day course to prvide KMP Certification that covers both KMP1 &amp; KMP2 syllabus &amp; alow you to use the KMP Badge from Lean Kanban University. (8th - 11th August at Delhi &amp; 16th - 19th August at Bangalore)</span></em></strong></p><p style='text-align: center; font-family: "Trebuchet MS"; font-size: 16px; margin-bottom: 10px; box-sizing: border-box;'><strong style="box-sizing: border-box;"><em style="font-weight: 400; box-sizing: border-box;"><span style="color: rgb(153, 51, 0); box-sizing: border-box;"><img style="border: 0px currentColor; border-image: none; vertical-align: middle; max-width: 70%; box-sizing: border-box;" alt="" src="https://static.meraevents.com/content/dashboard/tinymce/uploads/kanban-training1494742042.jpg"></span></em></strong></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Are you struggling with implementing Agile in your organization? Is the change too preive? Are your teams overburdened and less productive but still too resistant for a revolutionary change?</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Choose the&nbsp;“Alternative Path to Agility”&nbsp;and implement an evolutionary and humane Change Management Method which&nbsp;doesn’t change your process but improves it.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. It starts with what you do now and respects current roles, responsibilities and job titles. This allows organizations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risk associated with complex change programs.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><em style="font-weight: 400; box-sizing: border-box;">About the Course</em></strong></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Kanban is a management method that improves the provision of all kinds of services (in and outside IT).&nbsp;In the process, improvements are accelerated and the business is continuously developed in small steps to provide the services to the purpose and to be adaptable.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">As an alternative way to agility or as the next development step for mature agile teams, Kanban is currently receiving a lot of attention and is successfully used in more and more companies.&nbsp;The application is not restricted to software development, but is possible wherever people work jointly.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">As a participant, you will learn the basic recipes (principles, practices, values) of the Kanban method.&nbsp;In a simulation, these are then applied and deepened.&nbsp;You will also learn how to best start Kanban with your own organization in a best practice, or to effectively improve existing kanban systems.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">The course is very interactive with a mixture of simulation, mediation of concepts as well as exercises for reflection and transfer into the own working context.&nbsp;You can design elements of your own kanban system in rough strokes.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">The Kanban Systems Design [KMP1] lays the foundations of the Lean Kanban method teaching you the principles, practices and processes. This 2-day course is certified by the Lean Kanban University and has been put together by Lean Kanban experts and leaders including David J. Anderson and Mike Burrows.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">This course is taught by&nbsp;</em><strong style="box-sizing: border-box;"><a style="background: none; outline: 0px !important; color: rgb(66, 139, 202); font-weight: 400; box-sizing: border-box;" href="https://uk.linkedin.com/in/jcasal"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">R</em></span></a></strong><em style="box-sizing: border-box;"><strong style="box-sizing: border-box;">AVNEET KAUR</strong>&nbsp;an Accredited Kanban Trainer (AKT) with over 10 years of experience coaching and training teams and managers in IT and Engineering Sector.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;"><em style="font-weight: 400; box-sizing: border-box;">Curriculum:</em></strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">The course follows the official LKU Certified Kanban syllabus and will be taught in&nbsp;<strong style="box-sizing: border-box;">English</strong>. During the two days, you will have ample opportunities to discuss and experience the following topics:</span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">&nbsp;<em style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Day 1:&nbsp;</strong></em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;">Meet and Experience Kanban</strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><ul style="font-size: 16px; list-style-type: none; box-sizing: border-box;"><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Full simulation using the getKanban game</span></li></ul><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Definition of Kanban</strong></em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><ul style="font-size: 16px; list-style-type: none; box-sizing: border-box;"><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Foundational Principles&nbsp;(Change Management and Service Delivery)&nbsp;</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Core Practices</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;The Kanban Lens</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;The Kanban Values</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Service orientation</span></li></ul><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;">Understanding Kanban</strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><ul style="font-size: 16px; list-style-type: none; box-sizing: border-box;"><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Visualisation</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Pull-Based Systems</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Commitment in Kanban</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Replenishment and Planning</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Delivery of Products</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Lead and End-to-End Cycle Times</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Little’s Law</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Cumulative Flow Diagrams</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Flow Efficiency</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Metrics in Kanban Systems</span></li></ul><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;">Day 2:</strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Introduce Kanban</strong></em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Review of a case study as well as practical work with examples of the participants in the design of a Kanban system based on the System Thinking Approach to Implementing Kanban.</span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;">Implementing Kanban</strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><ul style="font-size: 16px; list-style-type: none; box-sizing: border-box;"><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;STATIK - Systems Thinking Approach to Implementing Kanban</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Understanding Sources of Variability</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Identifying Opportunities to Improve</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Analyzing Demand and Capability</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Modelling Workflow</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Designing a Kanban System</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Work Item Types</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Classes of Service</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Motives for change</span></li></ul><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;">Kanban Board Design</strong><strong style="box-sizing: border-box;">&nbsp;</strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><ul style="font-size: 16px; list-style-type: none; box-sizing: border-box;"><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Designing Kanban Ticket</span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">Ø&nbsp;Examples of Visual Kanban Boards</span></li></ul><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;">Kanban Simulation</strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">The course will familiarize students with these concepts through a sophisticated simulation of a Kanban System. Students will be challenged to develop, refine, and utilize their own Kanban to drive decisions and facilitate performance&nbsp;improvements.&nbsp;Learning will be very interactive and hands-on.</span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">&nbsp;<strong style="box-sizing: border-box;"><em style="font-weight: 400; box-sizing: border-box;">Who Should Attend?</em></strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Kanban works across multiple functions of an organization, from senior members of staff looking to adopt Lean Management to members of delivery teams willing to improve their working practices.&nbsp;</em><em style="box-sizing: border-box;">Previous KMP1 attendees have been in roles such as:</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><ul style="font-size: 16px; list-style-type: none; box-sizing: border-box;"><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">Senior Managers</em></span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">Program and Project Managers</em></span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">Product Managers, Product Owners and Business Analysts</em></span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">Scrum Masters, Team Leads and Change Agents</em></span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">Product &amp; Software Developers &amp; Testers</em></span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">Agile Coaches &amp; Practitioners (Scrum, XP, DSDM, AgilePM, etc.)</em></span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">Other roles such as HR and Finance professionals</em><em style="box-sizing: border-box;">&nbsp;</em></span></li></ul><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;"><em style="font-weight: 400; box-sizing: border-box;">Certification</em></strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Participants will receive a KMP1 certificate of course completion from Lean Kanban University (LKU) as well as membership of LKU.&nbsp;</em><em style="box-sizing: border-box;">The Certificate is for lifetime and doesn’t need to be renewed.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;"><em style="box-sizing: border-box;">Project Management Institute</em><em style="box-sizing: border-box;">&nbsp;(PMI):&nbsp;16 PDUs (Professional Development Units).</em></em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">If you are interested in becoming a Certified Kanban Management Professional (KMP), we offer a combined 4-day course that covers both the KMP1 &amp; KMP2 syllabus.&nbsp;<em style="box-sizing: border-box;">Please see the Ticket Options.</em></em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;"><em style="font-weight: 400; box-sizing: border-box;">Cancellations &amp; Refunds</em></strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Substitutions are accepted at any time. Cancellations must be notified by email and refunds will be provided according to the following:</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">More than 20 days prior = 80% of course fee<br style="box-sizing: border-box;">10 to 20 days prior = 50% of course fee<br style="box-sizing: border-box;">Less than 10 days = no refund provided</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">We reserve the right to postpone or cancel this event if there are insufficient registrations or if presenters are unable to attend due to illness. If necessary, you will be notified no later than 5 days prior to the event and all registration payments will be refunded promptly.&nbsp;</em><em style="box-sizing: border-box;">We will not be responsible for any other costs incurred.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;"><em style="font-weight: 400; box-sizing: border-box;">Advantages</em></strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><ul style="font-size: 16px; list-style-type: none; box-sizing: border-box;"><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">Lean Kanban University's certified training curriculum and teaching methods were created through collaboration of leading experts and validated in hundreds of training classes around the world.</em></span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">You get&nbsp;pragmatic, actionable guidance you can implement in your organization next week - because it doesn't require permission, a large budget or getting others to change.</em></span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">You will receive training from an Accredited Kanban Trainer, who has experience teaching and coaching Kanban within several organizations.</em></span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">Profile listing on the Lean-Kanban University (LKU) alumni page.</em></span></li><li style="margin: 0px 0px 0px 18px; padding: 0px; list-style-type: disc; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Ø&nbsp;</em><em style="box-sizing: border-box;">Private on-site and semi-private training classes are also available, upon request.</em></span></li></ul><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">&nbsp;</span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;"><em style="font-weight: 400; box-sizing: border-box;">Policies</em></strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">Registration includes lunch on both days and an electronic copy of the presentation slides after course completion.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><h2 style="color: inherit; line-height: 1.1; font-size: 16px; font-weight: 500; margin-top: 0px; margin-bottom: 0px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">&nbsp;</span></h2><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><h2 style="color: inherit; line-height: 1.1; font-size: 16px; font-weight: 500; margin-top: 0px; margin-bottom: 0px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;"><em style="font-weight: 400; box-sizing: border-box;">Additional Benefits</em></strong></span></h2><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><em style="box-sizing: border-box;">All attendees receive a free electronic copy of&nbsp;Kanban Blue Book by David J. Anderson.</em></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style='text-align: center; font-family: "Trebuchet MS"; font-size: 16px; margin-bottom: 10px; box-sizing: border-box;'><span style="color: rgb(0, 0, 128); box-sizing: border-box;">&nbsp;<img style="border: 0px currentColor; border-image: none; vertical-align: middle; max-width: 70%; box-sizing: border-box;" alt="" src="https://static.meraevents.com/content/dashboard/tinymce/uploads/bluebook1494742172.jpg"></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">&nbsp;</span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;"><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;">Contact:</strong>&nbsp;<a style="background: none; outline: 0px !important; color: rgb(66, 139, 202); box-sizing: border-box;" href="mailto:ravneet.kaur@agileschool.org"><span style="color: rgb(0, 0, 128); box-sizing: border-box;">ravneet.kaur@agileschool.org</span></a><strong style="box-sizing: border-box;">&nbsp;Tel: +352961996488</strong></span></p><p style="font-size: 16px; margin-bottom: 10px; box-sizing: border-box;">&nbsp;</p><p style='text-align: center; font-family: "Trebuchet MS"; font-size: 16px; margin-bottom: 10px; box-sizing: border-box;'><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;">Partnered with: &nbsp;&nbsp;<img style="border: 0px currentColor; border-image: none; vertical-align: middle; max-width: 70%; box-sizing: border-box;" alt="" src="https://static.meraevents.com/content/dashboard/tinymce/uploads/LKU-logo1494742082.jpg"></strong></span></p><p style='text-align: center; font-family: "Trebuchet MS"; font-size: 16px; margin-bottom: 10px; box-sizing: border-box;'>&nbsp;</p><p style='text-align: center; font-family: "Trebuchet MS"; font-size: 16px; margin-bottom: 10px; box-sizing: border-box;'><span style="color: rgb(0, 0, 128); box-sizing: border-box;"><strong style="box-sizing: border-box;"><img style="border: 0px currentColor; border-image: none; vertical-align: middle; max-width: 70%; box-sizing: border-box;" alt="" src="https://static.meraevents.com/content/dashboard/tinymce/uploads/LKU-seal-trainer-M-zps027ebb7a1494742101.png"></strong></span></p><p style='text-align: center; font-family: "Trebuchet MS"; font-size: 16px; margin-bottom: 10px; box-sizing: border-box;'><img style="border: 0px currentColor; border-image: none; vertical-align: middle; max-width: 70%; box-sizing: border-box;" alt="" src="https://static.meraevents.com/content/dashboard/tinymce/uploads/agile-school-logo1494742129.png"></p></div><p>&nbsp;</p>