Kanban System Design (KSD)

<p><span style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);">Kanban System Design (KSD) is a two-day class and is designed for anyone wanting to learn a 21st management method to better manage work at the individual level, team level, and organization level.</span></p><div data-block="true" data-editor="e7td3" data-offset-key="917dv-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="917dv-0-0" style="border: none; outline: 0px;"><span data-offset-key="917dv-0-0" style="border: none; outline: 0px;">Whether you are a senior manager or an individual contributor; whether you are a technical person or not; whether you are working in a project-based, product-based or service-based organization or a combination of all above; You will still get valuable, practical, actionable, evidence-based management guidance to better manage your work and improve the whole system (team, or organization).</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="97il4-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="97il4-0-0" style="border: none; outline: 0px;">&nbsp;</div></div><div data-block="true" data-editor="e7td3" data-offset-key="4n1an-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="4n1an-0-0" style="border: none; outline: 0px;"><span data-offset-key="4n1an-0-0" style="border: none; outline: 0px;">Kanban System Design (KSD) class proceeds&nbsp;</span><a class="_1GBal" data-hook="richtextarea-link" href="https://www.learnkanban.cz/kanban-management-professional-kmp" rel="noopener noreferrer" style="border: none; outline: 0px; font-family: var(--wsr-font-family,&quot;HelveticaNeueW01-45Ligh&quot;,&quot;HelveticaNeueW02-45Ligh&quot;,&quot;HelveticaNeueW10-45Ligh&quot;,&quot;Helvetica Neue&quot;,&quot;Helvetica&quot;,&quot;Arial&quot;,&quot;メイリオ, meiryo&quot;,&quot;ヒラギノ角ゴ pro w3&quot;,&quot;hiragino kaku gothic pro&quot;,&quot;sans-serif&quot;); font-size: 16px; line-height: 24px; color: rgb(56, 153, 236);" target="_blank">Kanban Management Professional (KMP)</a><span data-offset-key="4n1an-2-0" style="border: none; outline: 0px;">, which is a two-day class designed to address organization-wide services, scaling issues, and advanced evolutionary change management.&nbsp;</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="dt5nv-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="dt5nv-0-0" style="border: none; outline: 0px;"><span data-offset-key="dt5nv-0-0" style="border: none; outline: 0px;">&nbsp;You will need to complete both&nbsp;</span><a class="_1GBal" data-hook="richtextarea-link" href="https://www.learnkanban.cz/kanban-university-certificates" rel="noopener noreferrer" style="border: none; outline: 0px; font-family: var(--wsr-font-family,&quot;HelveticaNeueW01-45Ligh&quot;,&quot;HelveticaNeueW02-45Ligh&quot;,&quot;HelveticaNeueW10-45Ligh&quot;,&quot;Helvetica Neue&quot;,&quot;Helvetica&quot;,&quot;Arial&quot;,&quot;メイリオ, meiryo&quot;,&quot;ヒラギノ角ゴ pro w3&quot;,&quot;hiragino kaku gothic pro&quot;,&quot;sans-serif&quot;); font-size: 16px; line-height: 24px; color: rgb(56, 153, 236);" target="_blank">KSD and KMP class</a><span data-offset-key="dt5nv-2-0" style="border: none; outline: 0px;">&nbsp;to gain Kanban Management Professional Credential.&nbsp;</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="4t54u-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="4t54u-0-0" style="border: none; outline: 0px;"><span data-offset-key="4t54u-0-0" style="border: none; outline: 0px; font-weight: bold;">Learning Outcomes</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="3kjp4-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3kjp4-0-0" style="border: none; outline: 0px;"><span data-offset-key="3kjp4-0-0" style="border: none; outline: 0px;">After this class, you will learn how to use Kanban method elements to improve a Service, and you will also learn how to design a service and how to discover one starting from Customer needs to needs fulfilled.</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="fbcno-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="fbcno-0-0" style="border: none; outline: 0px;"><span data-offset-key="fbcno-0-0" style="border: none; outline: 0px;">To do that, you will use a powerful coaching technique, called STATIK and we will take advantage of several bodies of knowledge throughout the class; such as System Thinking, Lean Thinking, Information Theory, Queueing Theory, Complexity Theory, Probability and Statistics, Service Design ; to analyze, design and improve any service within the organization.&nbsp;</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="4aj8c-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="4aj8c-0-0" style="border: none; outline: 0px;"><span data-offset-key="4aj8c-0-0" style="border: none; outline: 0px; font-weight: bold;">After this class, you will be able to&nbsp;</span></div></div><ul class="public-DraftStyleDefault-ul" data-offset-key="97feo-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="97feo-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="97feo-0-0" style="border: none; outline: 0px;"><span data-offset-key="97feo-0-0" style="border: none; outline: 0px;">Explain Kanban Agenda and motivation behind the Kanban method,&nbsp;</span><span data-offset-key="97feo-0-1" style="border: none; outline: 0px; font-weight: bold;">and decide where to use Kanban to get the most impact.&nbsp;</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="9jv32-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="9jv32-0-0" style="border: none; outline: 0px;"><span data-offset-key="9jv32-0-0" style="border: none; outline: 0px; font-weight: bold;">Handle interruptions</span><span data-offset-key="9jv32-0-1" style="border: none; outline: 0px;">, and you will learn how to&nbsp;</span><span data-offset-key="9jv32-0-2" style="border: none; outline: 0px; font-weight: bold;">manage multi competing works</span><span data-offset-key="9jv32-0-3" style="border: none; outline: 0px;">&nbsp;that go through the system without having the negative effect of multitasking at individual, team and organizational level.&nbsp;</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="2f6mp-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="2f6mp-0-0" style="border: none; outline: 0px;"><span data-offset-key="2f6mp-0-0" style="border: none; outline: 0px;">Decide when to not use Push System and Resource Utilisation and instead when to take advantage of&nbsp;</span><span data-offset-key="2f6mp-0-1" style="border: none; outline: 0px; font-weight: bold;">Pull Systems and Flow Efficiency of work</span><span data-offset-key="2f6mp-0-2" style="border: none; outline: 0px;">.&nbsp;</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="dflm4-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="dflm4-0-0" style="border: none; outline: 0px;"><span data-offset-key="dflm4-0-0" style="border: none; outline: 0px;">Strategically set Work-in-Process Limits (WIP Limit)&nbsp;</span><span data-offset-key="dflm4-0-1" style="border: none; outline: 0px; font-weight: bold;">at the right place to get the most benefits</span><span data-offset-key="dflm4-0-2" style="border: none; outline: 0px;">, such as getting to pull or increase throughput or reduce lead time.</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="bms9p-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="bms9p-0-0" style="border: none; outline: 0px;"><span data-offset-key="bms9p-0-0" style="border: none; outline: 0px;">Manage WIP Limits to achieve the desired outcome; whether it is to&nbsp;</span><span data-offset-key="bms9p-0-1" style="border: none; outline: 0px; font-weight: bold;">accelerate throughput or shortening lead time, causing more collaboration or increasing delivery predictability</span><span data-offset-key="bms9p-0-2" style="border: none; outline: 0px;">.</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="747s5-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="747s5-0-0" style="border: none; outline: 0px;"><span data-offset-key="747s5-0-0" style="border: none; outline: 0px;">Design service level feedback loops to&nbsp;</span><span data-offset-key="747s5-0-1" style="border: none; outline: 0px; font-weight: bold;">coordinate work better</span><span data-offset-key="747s5-0-2" style="border: none; outline: 0px;">,&nbsp;</span><span data-offset-key="747s5-0-3" style="border: none; outline: 0px; font-weight: bold;">make the right improvements decision</span><span data-offset-key="747s5-0-4" style="border: none; outline: 0px;">, and&nbsp;</span><span data-offset-key="747s5-0-5" style="border: none; outline: 0px; font-weight: bold;">meet customers' need more effectively</span><span data-offset-key="747s5-0-6" style="border: none; outline: 0px;">.&nbsp;</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="5na3g-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="5na3g-0-0" style="border: none; outline: 0px;"><span data-offset-key="5na3g-0-0" style="border: none; outline: 0px;">Design necessary information radiators and visualization to capture work, it's state, risks and the health of the system while reduce dark matters (invisible work)</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="e3ujq-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="e3ujq-0-0" style="border: none; outline: 0px;"><span data-offset-key="e3ujq-0-0" style="border: none; outline: 0px; font-weight: bold;">Make faster and better decisions</span><span data-offset-key="e3ujq-0-1" style="border: none; outline: 0px;">&nbsp;with the right visualization and metrics.</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="1v85v-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="1v85v-0-0" style="border: none; outline: 0px;"><span data-offset-key="1v85v-0-0" style="border: none; outline: 0px; font-weight: bold;">Manage incoming work effectively</span><span data-offset-key="1v85v-0-1" style="border: none; outline: 0px;">&nbsp;based on their risks, urgencies and priorities through techniques such as Class of Service and Work Type definition.</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="5m7qc-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="5m7qc-0-0" style="border: none; outline: 0px;"><span data-offset-key="5m7qc-0-0" style="border: none; outline: 0px; font-weight: bold;">See the organization as a network of services, and recognize the elements that govern the performance</span><span data-offset-key="5m7qc-0-1" style="border: none; outline: 0px;">&nbsp;of those services via deep dive into the System Thinking Approach in Implementing Kanban (STATIK) coaching technique.&nbsp;</span></div></li></ul><div data-block="true" data-editor="e7td3" data-offset-key="9tl67-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="9tl67-0-0" style="border: none; outline: 0px;"><span data-offset-key="9tl67-0-0" style="border: none; outline: 0px;">OK, I admit, lots of jargon here. But, The point is after these two days, you will learn all these and will have practical guidance how to use them at your work immediately.</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="87m3f-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="87m3f-0-0" style="border: none; outline: 0px;"><span data-offset-key="87m3f-0-0" style="border: none; outline: 0px; font-weight: bold;">Who Should Attend?</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="933aq-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="933aq-0-0" style="border: none; outline: 0px;"><span data-offset-key="933aq-0-0" style="border: none; outline: 0px;">I believe that Kanban method is for all people who are in knowledge and creative work domain and in service business. Especially those who manage these businesses.&nbsp;</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="ajh6a-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="ajh6a-0-0" style="border: none; outline: 0px;">&nbsp;</div></div><div data-block="true" data-editor="e7td3" data-offset-key="e1jue-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="e1jue-0-0" style="border: none; outline: 0px;"><span data-offset-key="e1jue-0-0" style="border: none; outline: 0px; font-weight: bold;">Managers:</span><span data-offset-key="e1jue-0-1" style="border: none; outline: 0px;">&nbsp;C-Level executives, Directors, Business Unit Managers, People Managers, Service Delivery Managers, Technical Directors, Heads of PMO, Heads of Product</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="9o74-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="9o74-0-0" style="border: none; outline: 0px;">&nbsp;</div></div><div data-block="true" data-editor="e7td3" data-offset-key="6r98f-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="6r98f-0-0" style="border: none; outline: 0px;"><span data-offset-key="6r98f-0-0" style="border: none; outline: 0px; font-weight: bold;">Individual Contributors:</span><span data-offset-key="6r98f-0-1" style="border: none; outline: 0px;">&nbsp;Software Engineers, QA Specialists, Release Managers, Project Managers, Portfolio or Program Managers, Project Governance auditors and process engineers, Scrum Masters, Agile Coaches, Product Owners, Product Managers.&nbsp;</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="ec3dk-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="ec3dk-0-0" style="border: none; outline: 0px;"><span data-offset-key="ec3dk-0-0" style="border: none; outline: 0px; font-weight: bold;">What do happen in those two days?</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="3vqii-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3vqii-0-0" style="border: none; outline: 0px;"><span data-offset-key="3vqii-0-0" style="border: none; outline: 0px;">Both days consist largely of interactive group exercises, games and simulations. They are designed in a way that you can put what you learn in use immediately after the class.</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="e3bgm-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="e3bgm-0-0" style="border: none; outline: 0px;">&nbsp;</div></div><div data-block="true" data-editor="e7td3" data-offset-key="f655i-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="f655i-0-0" style="border: none; outline: 0px;"><span data-offset-key="f655i-0-0" style="border: none; outline: 0px; font-weight: bold;">Day 1 - Dive into Kanban method foundations&nbsp;</span></div></div><ul class="public-DraftStyleDefault-ul" data-offset-key="8ak7g-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="8ak7g-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="8ak7g-0-0" style="border: none; outline: 0px;"><span data-offset-key="8ak7g-0-0" style="border: none; outline: 0px;">The meaning of Kanban and Motivation the motivation behind it.</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="99glp-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="99glp-0-0" style="border: none; outline: 0px;"><span data-offset-key="99glp-0-0" style="border: none; outline: 0px;">Kanban method in action.</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="5sm4b-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="5sm4b-0-0" style="border: none; outline: 0px;"><span data-offset-key="5sm4b-0-0" style="border: none; outline: 0px;">Key elements of a Kanban system, such as commitment points, work item types, classes of service, explicit policies, cadences</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="dq1nk-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="dq1nk-0-0" style="border: none; outline: 0px;"><span data-offset-key="dq1nk-0-0" style="border: none; outline: 0px;">Kanban system mechanics, such as pull, replenishment, delivery</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="1fvup-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="1fvup-0-0" style="border: none; outline: 0px;"><span data-offset-key="1fvup-0-0" style="border: none; outline: 0px;">Key Kanban system indicators, such as lead time and cumulative-flow diagram</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="rorm-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="rorm-0-0" style="border: none; outline: 0px;"><span data-offset-key="rorm-0-0" style="border: none; outline: 0px;">Simulations of Flow, Multi Tasking, Flow Efficiency, Pull System and Kanban System</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="3o91u-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3o91u-0-0" style="border: none; outline: 0px;"><span data-offset-key="3o91u-0-0" style="border: none; outline: 0px;">Working with WIP Limit to meet system objectives&nbsp;</span></div></li></ul><div data-block="true" data-editor="e7td3" data-offset-key="7u7om-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="7u7om-0-0" style="border: none; outline: 0px;"><span data-offset-key="7u7om-0-0" style="border: none; outline: 0px; font-weight: bold;">Day 2 - STATIK: the systems thinking approach to introducing Kanban&nbsp;</span></div></div><ul class="public-DraftStyleDefault-ul" data-offset-key="djoi4-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="djoi4-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="djoi4-0-0" style="border: none; outline: 0px;"><span data-offset-key="djoi4-0-0" style="border: none; outline: 0px;">Kanban case study</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="cjaor-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="cjaor-0-0" style="border: none; outline: 0px;"><span data-offset-key="cjaor-0-0" style="border: none; outline: 0px;">Creating context for change</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="f7n4s-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="f7n4s-0-0" style="border: none; outline: 0px;"><span data-offset-key="f7n4s-0-0" style="border: none; outline: 0px;">Demand analysis</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="3chd7-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3chd7-0-0" style="border: none; outline: 0px;"><span data-offset-key="3chd7-0-0" style="border: none; outline: 0px;">Workflow visualization</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="ah272-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="ah272-0-0" style="border: none; outline: 0px;"><span data-offset-key="ah272-0-0" style="border: none; outline: 0px;">Discovering and designing classes of service</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="fjpm-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="fjpm-0-0" style="border: none; outline: 0px;"><span data-offset-key="fjpm-0-0" style="border: none; outline: 0px;">Replenishment and delivery cadences</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="7qrgr-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="7qrgr-0-0" style="border: none; outline: 0px;"><span data-offset-key="7qrgr-0-0" style="border: none; outline: 0px;">Kanban system visualization</span></div></li></ul><div data-block="true" data-editor="e7td3" data-offset-key="b990a-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="b990a-0-0" style="border: none; outline: 0px;">&nbsp;</div></div><div data-block="true" data-editor="e7td3" data-offset-key="30j4q-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="30j4q-0-0" style="border: none; outline: 0px;"><span data-offset-key="30j4q-0-0" style="border: none; outline: 0px; font-weight: bold;">Prerequisites&nbsp;</span></div></div><ul class="public-DraftStyleDefault-ul" data-offset-key="fck0h-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="fck0h-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="fck0h-0-0" style="border: none; outline: 0px;"><span data-offset-key="fck0h-0-0" style="border: none; outline: 0px;">There is no prerequisite.</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="6sjoi-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="6sjoi-0-0" style="border: none; outline: 0px;"><span data-offset-key="6sjoi-0-0" style="border: none; outline: 0px;">But, it is highly recommend to read&nbsp;Kanban Blue book by David J Anderson or&nbsp;Essential Kanban Condensed. (You will receive a physical copy of both books when you attend the class.)</span></div></li></ul><div data-block="true" data-editor="e7td3" data-offset-key="dc0q7-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="dc0q7-0-0" style="border: none; outline: 0px;"><span data-offset-key="dc0q7-0-0" style="border: none; outline: 0px; font-weight: bold;">Kanban University® Credential&nbsp;</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="6ttaq-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="6ttaq-0-0" style="border: none; outline: 0px;"><span data-offset-key="6ttaq-0-0" style="border: none; outline: 0px;">After completion of Kanban System Design (KSD/KMPi) and Kanban Management Professional (KMPii) classes, participants will receive internationally recognized Kanban Management Professional (KMP) credential.&nbsp;</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="5enm0-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="5enm0-0-0" style="border: none; outline: 0px;">&nbsp;</div></div><div data-block="true" data-editor="e7td3" data-offset-key="eve40-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="eve40-0-0" style="border: none; outline: 0px;"><span data-offset-key="eve40-0-0" style="border: none; outline: 0px; font-weight: bold;">Participants Receive</span></div></div><ul class="public-DraftStyleDefault-ul" data-offset-key="57uk0-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="57uk0-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="57uk0-0-0" style="border: none; outline: 0px;"><span data-offset-key="57uk0-0-0" style="border: none; outline: 0px;">Certificate of Completion of Lean Kanban University Certified Kanban Training, digital format.</span></div></li><li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="e7td3" data-offset-key="9o6gk-0-0" style="border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="9o6gk-0-0" style="border: none; outline: 0px;"><span data-offset-key="9o6gk-0-0" style="border: none; outline: 0px;">Membership in Lean Kanban University and a listing in the LKU Alumni Directory.</span></div></li></ul><div data-block="true" data-editor="e7td3" data-offset-key="1kjbe-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="1kjbe-0-0" style="border: none; outline: 0px;">&nbsp;</div></div><div data-block="true" data-editor="e7td3" data-offset-key="5vrp2-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="5vrp2-0-0" style="border: none; outline: 0px;"><span data-offset-key="5vrp2-0-0" style="border: none; outline: 0px;">This is the first of two steps to the KMP credential. Order with the KMP II course, Kanban Cadences and receive a 10% discount on the second course.</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="3m503-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3m503-0-0" style="border: none; outline: 0px;">&nbsp;</div></div><div data-block="true" data-editor="e7td3" data-offset-key="coatg-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="coatg-0-0" style="border: none; outline: 0px;"><span data-offset-key="coatg-0-0" style="border: none; outline: 0px; font-weight: bold;">Policies</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="f0d8a-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="f0d8a-0-0" style="border: none; outline: 0px;"><span data-offset-key="f0d8a-0-0" style="border: none; outline: 0px;">Substitutions of participants are allowed anytime until the start of the class</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="mhqj-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="mhqj-0-0" style="border: none; outline: 0px;"><span data-offset-key="mhqj-0-0" style="border: none; outline: 0px;">Refunds are provided as follows: 35 days or more, 100%; 15 days or more, 50%</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="feuf4-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="feuf4-0-0" style="border: none; outline: 0px;"><span data-offset-key="feuf4-0-0" style="border: none; outline: 0px;">The organizer reserves the right to cancel classes if registrations are insufficient.</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="8pu9q-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="8pu9q-0-0" style="border: none; outline: 0px;"><span data-offset-key="8pu9q-0-0" style="border: none; outline: 0px;">The organizer reserves the right to change the location of the class.</span></div></div><div data-block="true" data-editor="e7td3" data-offset-key="2ftpg-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="2ftpg-0-0" style="border: none; outline: 0px;">&nbsp;</div></div><div data-block="true" data-editor="e7td3" data-offset-key="1ef4g-0-0" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); border: none; outline: 0px;">&nbsp;</div>