Team Kanban Practitioner (TKP) Online

<p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Monday-Saturday</span></span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Get Started with Kanban!</span></span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;">&nbsp;</p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; white-space: pre-wrap;">The Kanban Method is a knowledge work management method for teams and organisations that want a humane way of improving their products and services. The Kanban Method teaches organisations how to understand, visualise, and measure systems of work to continually improve and consistently deliver effective results. The Team Kanban Practitioner course is the best first step for getting the work organised by teams and leaders like you. By understanding the core concepts of the Kanban Method and educating individual contributors to be “good Kanban citizens” you will improve visibility, communication, and collaboration within your team.</span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;">&nbsp;</p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Is Team Kanban Practitioner the Right Course For Me?</span></span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;">&nbsp;</p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; white-space: pre-wrap;">If you are a member of a team or a leader who wants to understand the key concepts in Kanban, the Team Kanban Practitioner course is a great place to get started! More experienced practitioners may feel comfortable jumping straight into the Kanban System Design course. It really depends on your situation and motivation.</span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;">&nbsp;</p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; white-space: pre-wrap;">If you will be directly involved in designing and managing a Kanban system, then you will certainly want to take the Kanban System Design course. You may still want to take the Team Kanban Practitioner course first if you feel that you are very new to Kanban and to Kanban concept.</span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;">&nbsp;</p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Learn the Six General Practices of the Kanban Method</span></span></p><ul dir="ltr"><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Visualize – Show work and its flow.</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Limit Work in Progress – Stop starting, start finishing!</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Manage Flow – Identify and manage what is preventing work from flowing.</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Make policies explicit – Have agreed policies, visible to everyone involved.</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Establish Feedback loops – At the right cadence to provide guidance.</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Improve collaboratively, evolve experimentally – Using the scientific method.</span></span></li></ul><p style="margin-top: 0pt; margin-bottom: 0pt; font-size: 10.5pt; font-variant-numeric: normal; font-variant-east-asian: normal; background-color: transparent; list-style-type: disc; font-family: Arial; vertical-align: baseline; white-space: pre; line-height: 1.38;"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">​</span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Learn the Three Change Management Principles</span></span></p><ul><li style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Start where you are!</span></span></li><li style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Agree to pursue evolutionary change.</span></span></li><li style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Acts of leadership at all levels.</span></span></li></ul><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;">&nbsp;</p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What You Will Leave With</span></span></p><ul dir="ltr"><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Understand the basics, motivation, and benefits of the Kanban Method for your team.</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Experience the benefit of WIP limits to improve flow.</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Learn how to run Kanban meetings to focus on the work and allow the team to organize around it.</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Learn how to proceed to the next level with Kanban and apply the first practices in your day-to-day work.</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Become faster and more responsive, with better risk management and governance.</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Understand “Pull” systems and how they help reduce overburdening.</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Learn how to track System Lead Time to build and utilize Lead Time distributions.</span></span></li></ul><p style="margin-top: 0pt; margin-bottom: 0pt; font-size: 10.5pt; font-variant-numeric: normal; font-variant-east-asian: normal; background-color: transparent; list-style-type: disc; font-family: Arial; color: rgb(74, 74, 74); vertical-align: baseline; white-space: pre; line-height: 1.38;">&nbsp;</p><p style="margin-top: 0pt; margin-bottom: 0pt; font-size: 10.5pt; font-variant-numeric: normal; font-variant-east-asian: normal; background-color: transparent; list-style-type: disc; font-family: Arial; color: rgb(74, 74, 74); vertical-align: baseline; white-space: pre; line-height: 1.38;"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"><span style="background-color: transparent; font-size: 11pt; font-weight: 700;">Duration</span></span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Eight hour virtual course spread over 2 days</span></span></p><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;">&nbsp;</p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Pre-Requisites</span></span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">All experience levels are welcome! No previous Kanban training or experience is required.</span></span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Kanban University Certified Training</span></span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; white-space: pre-wrap;">Participants will receive a certificate of completion as well as the Team Kanban Practitioner (TKP) credential.</span></p><p style="color: rgb(74, 74, 74); word-break: break-word; font-family: &quot;Open Sans&quot;, sans-serif; margin-bottom: 20px !important; line-height: 25px !important; outline: 0px !important; font-size: 15px !important; padding: 0px !important; opacity: 0.9 !important;">&nbsp;</p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Frequently asked questions</span></span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;">&nbsp;</p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Can I pay via Invoice?&nbsp;</span></span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Yes. If you would like to pay via invoice, or require a VAT invoice please email your request to training@milux.design</span></span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;">&nbsp;</p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span style="background-color: transparent; color: rgb(0, 0, 0); font-family: Arial; font-size: 11pt; font-weight: 700; white-space: pre-wrap;">When is VAT payable?</span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">VAT is added if you are in the UK but will not be added if you are in the EU or the rest of the world.&nbsp;</span></span></p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;">&nbsp;</p><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.38;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">What is the refund policy?</span></span></p><ul dir="ltr"><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Full refunds up to 21 days before the scheduled course date.&nbsp;</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">No refunds or transfers within 21 days of a course start date.&nbsp;</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">No refunds for participants that fail to attend all days of the course.</span></span></li><li role="presentation" style="list-style-type: disc; font-size: 10.5pt; font-family: Arial; color: rgb(74, 74, 74); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span id="docs-internal-guid-3e69143e-7fff-726c-cabb-4c348d798be8"><span style="font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Substitutions will be accepted at any time prior to the start of the course, please email training@milux.design</span></span></li></ul>